Goldmile-Infobiz will help you to find what you need in the exam and our dumps must help you to obtain Service-Cloud-Consultant Practice Tests certificate. Are you satisfied with your present job? Are you satisfied with what you are doing? Do you want to improve yourself? To master some useful skills is helpful to you. Now that you choose to work in the IT industry, you must register IT certification test and get the IT certificate which will help you to upgrade yourself. No one lose interest during using our Service-Cloud-Consultant Practice Tests actual exam and become regular customers eventually. With free demos to take reference, as well as bountiful knowledge to practice, even every page is carefully arranged by our experts, our Service-Cloud-Consultant Practice Tests exam materials are successful with high efficiency and high quality to navigate you throughout the process. If you successfully get Salesforce Service-Cloud-Consultant Practice Tests certificate, you can finish your work better.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Our products are just suitable for you.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Practice Tests - Salesforce Certified Service cloud consultant And we have been treated as the most popular vendor in this career and recognised as the first-class brand to the candidates all over the world. You will get your Reliable Service-Cloud-Consultant Practice Questions certification with little time and energy by the help of out dumps. Goldmile-Infobiz is constantly updated in accordance with the changing requirements of the Salesforce certification.
We are willing to deal with your problems. So just come to contact us. To help our customer know our Service-Cloud-Consultant Practice Tests exam questions better, we have carried out many regulations which concern service most.
Our Salesforce Service-Cloud-Consultant Practice Tests latest study guide can help you.
We believe that if you can learn about several advantages of Service-Cloud-Consultant Practice Tests preparation questions, I believe you have more understanding of the real questions and answers. You can download the trial versions of the Service-Cloud-Consultant Practice Tests exam questions for free. After using the trial version of our Service-Cloud-Consultant Practice Tests study materials, I believe you will have a deeper understanding of the advantages of our Service-Cloud-Consultant Practice Tests training engine.
Most returned customers said that our Service-Cloud-Consultant Practice Tests dumps pdf covers the big part of main content of the certification exam. Questions and answers from our Service-Cloud-Consultant Practice Tests free download files are tested by our certified professionals and the accuracy of our questions are 100% guaranteed.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
Huawei H13-325_V1.0 - Each user's situation is different. We strive for perfection all these years and get satisfactory results with concerted cooperation between experts, and all questions points in our Microsoft AZ-204 real exam are devised and written base on the real exam. VMware 250-612 - You must recognize the seriousness of leaking privacy. Although you will take each IBM S2000-025 online test one at a time - each one builds upon the previous. Nowadays, having knowledge of the HP HPE3-CL02 study braindumps become widespread, if you grasp solid technological knowledge, you are sure to get a well-paid job and be promoted in a short time.
Updated: May 28, 2022