Besides, we will always accompany you during the Service-Cloud-Consultant Preparation Store exam preparation, so if you have any doubts, please contact us at any time. Hope you achieve good result in the Service-Cloud-Consultant Preparation Store real test. Goldmile-Infobiz is the trustworthy platform for you to get the reference study material for Service-Cloud-Consultant Preparation Store exam preparation. If you are preparing for the exam by the guidance of the Service-Cloud-Consultant Preparation Store study practice question from our company and take it into consideration seriously, you will absolutely pass the exam and get the related certification. So do not hesitate and hurry to buy our study materials. After installment you can use Service-Cloud-Consultant Preparation Store practice questions offline.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can learn anytime, anywhere.
There is no another great way to pass the Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Preparation Store exam in the first attempt only by doing a selective study with valid Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Preparation Store braindumps. Why is that? The answer is that you get the certificate. What certificate? Certificates are certifying that you have passed various qualifying examinations.
And our practice materials also have a statistical analysis function to help you find out the deficiency in the learning process of Service-Cloud-Consultant Preparation Store practice materials, so that you can strengthen the training for weak links. In this way, you can more confident for your success since you have improved your ability. Our experts have worked hard for several years to formulate Service-Cloud-Consultant Preparation Store exam braindumps for all examiners.
The first one is online Salesforce Service-Cloud-Consultant Preparation Store engine version.
Our Service-Cloud-Consultant Preparation Store exam prep will give you a complete after-sales experience. You can consult online no matter what problems you encounter. You can get help anywhere, anytime in our Service-Cloud-Consultant Preparation Store test material. Service-Cloud-Consultant Preparation Store test questions have very high quality services in addition to their high quality and efficiency. If you use Service-Cloud-Consultant Preparation Store test material, you will have a very enjoyable experience while improving your ability. We have always advocated customer first. If you use our learning materials to achieve your goals, we will be honored. Service-Cloud-Consultant Preparation Store exam prep look forward to meeting you.
Our passing rate is 98%-100% and there is little possibility for you to fail in the exam. But if you are unfortunately to fail in the exam we will refund you in full immediately.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Salesforce Sales-101 - As you know, we are now facing very great competitive pressure. Most experts agree that the best time to ask for more dough is after you feel your Salesforce Salesforce-MuleSoft-Developer-I performance has really stood out. Let’s learn Real Estate Massachusetts-Real-Estate-Salesperson exam dumps, and you can pass the exam at once. With the best reputation in the market our HP HPE2-E84 training materials can help you ward off all unnecessary and useless materials and spend all your limited time on practicing most helpful questions. Our Huawei H28-315_V1.0 real exam try to ensure that every customer is satisfied, which can be embodied in the convenient and quick refund process.
Updated: May 28, 2022