As the labor market becomes more competitive, a lot of people, of course including students, company employees, etc., and all want to get Service-Cloud-Consultant Questions Answers authentication in a very short time, this has developed into an inevitable trend. Each of them is eager to have a strong proof to highlight their abilities, so they have the opportunity to change their current status, including getting a better job, have higher pay, and get a higher quality of material, etc. It is not easy to qualify for a qualifying exam in such a short period of time. The results are accurate. You need to concentrate on memorizing the wrong questions. You can have a quick revision of the Service-Cloud-Consultant Questions Answers study materials in your spare time.
Salesforce Service Cloud Consultant Service-Cloud-Consultant How to get to heaven? Shortcart is only one.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Questions Answers - Salesforce Certified Service cloud consultant This is unprecedented true and accurate test materials. Try Goldmile-Infobiz Salesforce Service-Cloud-Consultant Exam Reference exam dumps. Goldmile-Infobiz dumps can absolutely let you get an unexpected effect.
Someone asked, where is success? Then I tell you, success is in Goldmile-Infobiz. Select Goldmile-Infobiz is to choose success. Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Questions Answers exam training materials can help all candidates to pass the IT certification exam.
Salesforce Service-Cloud-Consultant Questions Answers - Goldmile-Infobiz is worthy your trust.
To help you get the Salesforce exam certification, we provide you with the best valid Service-Cloud-Consultant Questions Answers pdf prep material. The customizable and intelligence Service-Cloud-Consultant Questions Answers test engine will bring you to a high efficiency study way. The Service-Cloud-Consultant Questions Answers test engine contains self-assessment features like marks, progress charts, etc. Besides, the Easy-to-use Service-Cloud-Consultant Questions Answers layout will facilitate your preparation for Service-Cloud-Consultant Questions Answers real test. You can pass your Service-Cloud-Consultant Questions Answers certification without too much pressure.
Service-Cloud-Consultant Questions Answers exam seems just a small exam, but to get the Service-Cloud-Consultant Questions Answers certification exam is to be reckoned in your career. Such an international certification is recognition of your IT skills.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
You will never regret choosing our Microsoft MS-900 test answers as your practice materials because we will show you the most authoritative study guide. Our Salesforce CIPS L5M1 study material offers you high-quality training material and helps you have a good knowledge of the CIPS L5M1 actual test. Microsoft SC-100 - Since we are 100% sure of the content we provide a Money Back Guarantee offer! USGBC LEED-Green-Associate-KR - We get first-hand information; 2. We have a lasting and sustainable cooperation with customers who are willing to purchase our CertNexus AIP-210 actual exam.
Updated: May 28, 2022