If you don't delete it, you can use and practice forever. Salesforce Service-Cloud-Consultant Questions Explanations soft test simulator can set timed exam and simulate the real scene with the real test, so that you can practice like the real test many times. Service-Cloud-Consultant Questions Explanations soft test simulator is popular by many people since it can be applied in nearly all electronic products. The Service-Cloud-Consultant Questions Explanations exam questions are so scientific and reasonable that you can easily remember everything. Every day we are learning new knowledge, but also constantly forgotten knowledge before, can say that we have been in a process of memory and forger, but how to make our knowledge for a long time high quality stored in our minds? This requires a good memory approach, and the Service-Cloud-Consultant Questions Explanations study braindumps do it well. All questions and answers from our website are written based on the Service-Cloud-Consultant Questions Explanations real questions and we offer free demo in our website.
Salesforce Service Cloud Consultant Service-Cloud-Consultant How diligent they are!
Salesforce Service Cloud Consultant Service-Cloud-Consultant Questions Explanations - Salesforce Certified Service cloud consultant Office workers and mothers are very busy at work and home; students may have studies or other things. If you are satisfied with our Service-Cloud-Consultant Test Online training guide, come to choose and purchase. If you buy the Software or the APP online version of our Service-Cloud-Consultant Test Online study materials, you will find that the timer can aid you control the time.
Thus most of the questions are repeated in exams and our experts after studying the previous exam have sorted out the most important questions and prepared dumps out of them. Hence Service-Cloud-Consultant Questions Explanations dumps are a special feast for all the exam takers and sure to bring them not only Service-Cloud-Consultant Questions Explanations exam success but also maximum score. Goldmile-Infobiz's braindumps provide you the gist of the entire syllabus in a specific set of questions and answers.
Salesforce Service-Cloud-Consultant Questions Explanations - Our study tool can meet your needs.
Goldmile-Infobiz has put emphasis on providing our Service-Cloud-Consultant Questions Explanations exam questions with high quality products with high passing rate. Many exam candidates are uninformed about the fact that our Service-Cloud-Consultant Questions Explanations preparation materials can help them with higher chance of getting success than others. It is all about efficiency and accuracy. And what is more charming than our Service-Cloud-Consultant Questions Explanations study guide with a passing rate as 98% to 100%? The answer is no. Our Service-Cloud-Consultant Questions Explanations practice quiz is unique in the market.
During the exam, you would be familiar with the questions, which you have practiced in our Service-Cloud-Consultant Questions Explanations question dumps. That’s the reason why most of our customers always pass exam easily.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
And our website has already became a famous brand in the market because of our reliable Fortinet FCSS_SASE_AD-24 exam questions. We will provide high quality assurance of CheckPoint 156-315.82 exam questions for our customers with dedication to ensure that we can develop a friendly and sustainable relationship. CrowdStrike CCFA-200b - For more textual content about practicing exam questions, you can download our products with reasonable prices and get your practice begin within 5 minutes. Our Fortinet NSE7_SSE_AD-25 preparation exam is consisted of a team of professional experts and technical staff, which means that you can trust our security system with whole-heart. Huawei H28-315_V1.0 - And you can free donwload the demos to have a look.
Updated: May 28, 2022