Our {Service-Cloud-Consultant Questions Vce exam torrent has a high quality that you can’t expect. I think our Service-Cloud-Consultant Questions Vce prep torrent will help you save much time, and you will have more free time to do what you like to do. I can guarantee that you will have no regrets about using our Service-Cloud-Consultant Questions Vce test braindumps When the time for action arrives, stop thinking and go in, try our Service-Cloud-Consultant Questions Vce exam torrent, you will find our products will be a very good choice for you to pass your exam and get you certificate in a short time. Let us help you pass the exam. Are there many friends around you have passed Salesforce Service-Cloud-Consultant Questions Vce certification test? How could they have done this? Let Goldmile-Infobiz tell you. You will be feeling be counteracted the effect of tension for our Service-Cloud-Consultant Questions Vce practice dumps can relieve you of the anxious feelings.
Salesforce Service Cloud Consultant Service-Cloud-Consultant They are quite convenient.
And thousands of candidates have achieved their dreams and ambitions with the help of our outstanding Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Questions Vce training materials. Our Service-Cloud-Consultant New Free Study Questions exam question can help you learn effectively and ultimately obtain the authority certification of Salesforce, which will fully prove your ability and let you stand out in the labor market. We have the confidence and ability to make you finally have rich rewards.
The excellent quality of our Service-Cloud-Consultant Questions Vce exam dumps content, their relevance with the actual Service-Cloud-Consultant Questions Vce exam needs and their interactive and simple format will prove them superior and quite pertinent to your needs and requirements. If you just make sure learning of the content in the guide, there is no reason of losing the Service-Cloud-Consultant Questions Vce exam. Review the products offered by us by downloading Service-Cloud-Consultant Questions Vce free demos and compare them with the study material offered in online course free and vendors' files.
Salesforce Service-Cloud-Consultant Questions Vce - So, buy our products immediately!
A lot of things can’t be tried before buying or the product trail will charge a certain fee, but our Service-Cloud-Consultant Questions Vce exam questions are very different, you can try it free before you buy it. It’s like buying clothes, you only know if it is right for you when you try it on. In the same way, in order to really think about our customers, we offer a free trial version of our Service-Cloud-Consultant Questions Vce study prep for you, so everyone has the opportunity to experience a free trial version of our Service-Cloud-Consultant Questions Vce learning materials.
Knowledge of the Service-Cloud-Consultant Questions Vce real study dumps contains are very comprehensive, not only have the function of online learning, also can help the user to leak fill a vacancy, let those who deal with qualification exam users can easily and efficient use of the Service-Cloud-Consultant Questions Vce question guide. By visit our website, the user can obtain an experimental demonstration, free after the user experience can choose the most appropriate and most favorite Service-Cloud-Consultant Questions Vce exam questions download.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
The clients at home and abroad can purchase our Microsoft GH-300 certification questions online. Quickly purchase our HP HPE6-A87 study materials we will certainly help you improve your competitiveness with the help of our HP HPE6-A87 simulating exam! There are more and more people to try their best to pass the CompTIA CV0-004 exam, including many college students, a lot of workers, and even many housewives and so on. So that as long as we receive you email or online questions about our Cisco 350-901 study materials, then we will give you information as soon as possible. In order to train qualified personnel, our company has launched the SAP C-THR70-2505 study materials for job seekers.
Updated: May 28, 2022