It will not cause you any trouble. As we all know, there are many reasons for the failure of the Service-Cloud-Consultant Questions Vce exam, such as chance, the degree of knowledge you master. Although the Service-Cloud-Consultant Questions Vce exam is an exam to test your mastery of the knowledge of Service-Cloud-Consultant Questions Vce, but there are so many factor to influence the result. With years of experience dealing with Service-Cloud-Consultant Questions Vce exam, they have thorough grasp of knowledge which appears clearly in our Service-Cloud-Consultant Questions Vce exam questions. All Service-Cloud-Consultant Questions Vce study materials you should know are written in them with three versions to choose from: the PDF, Software and APP online versions. But in realistic society, some candidates always say that this is difficult to accomplish.
Come and buy our Service-Cloud-Consultant Questions Vce exam guide!
However, our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Questions Vce real questions are high efficient priced with reasonable amount, acceptable to exam candidates around the world. Up to now, many people have successfully passed the Service-Cloud-Consultant Exam Outline exam with our assistance. So you need to be brave enough to have a try.
By unremitting effort and studious research of the Service-Cloud-Consultant Questions Vce actual exam, our professionals devised our high quality and high Service-Cloud-Consultant Questions Vce effective practice materials which win consensus acceptance around the world. They are meritorious experts with a professional background in this line and remain unpretentious attitude towards our Service-Cloud-Consultant Questions Vce preparation materials all the time. They are unsuspecting experts who you can count on.
Salesforce Service-Cloud-Consultant Questions Vce - Add Goldmile-Infobiz's products to cart now!
when you buy our Service-Cloud-Consultant Questions Vce simulating exam, our website will use professional technology to encrypt the privacy of every user to prevent hackers from stealing. We believe that business can last only if we fully consider it for our customers, so we will never do anything that will damage our reputation. Hope you can give our Service-Cloud-Consultant Questions Vce exam questions full trust, we will not disappoint you. And with our Service-Cloud-Consultant Questions Vce study materials, you are bound to pass the exam.
We promise that we will do our best to help you pass the Salesforce certification Service-Cloud-Consultant Questions Vce exam. Goldmile-Infobiz's providing training material is very close to the content of the formal examination.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
The goal of our Microsoft AZ-801 exam questions is always to get you through the Microsoft AZ-801 exam. HP HPE7-A01 - We will provide one year free update service for those customers who choose Goldmile-Infobiz's products. If you have any worry about the PMI PMP-CN exam, do not worry, we are glad to help you. Amazon Data-Engineer-Associate - As most of our exam questions are updated monthly, you will get the best resources with market-fresh quality and reliability assurance. Amazon AWS-Developer-KR - As the saying goes, practice makes perfect.
Updated: May 28, 2022