Our behavior has been strictly ethical and responsible to you, which is trust worthy. We know making progress and getting the certificate of Service-Cloud-Consultant Questions Vce study materials will be a matter of course with the most professional experts in command of the newest and the most accurate knowledge in it. Our Salesforce Certified Service cloud consultant exam prep has taken up a large part of market. In order to let you have a general idea about our Service-Cloud-Consultant Questions Vce study engine, we have prepared the free demo in our website. The contents in our free demo are part of the real materials in our Service-Cloud-Consultant Questions Vce learning dumps. The Goldmile-Infobiz’ Salesforce Testing Engine provides an expert help and it is an exclusive offer for those who spend most of their time in searching relevant content in the books.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So your success is guaranteed.
Free renewal of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Questions Vce study prep in this respect is undoubtedly a large shining point. We have harmonious cooperation with exam candidates. The relation comes from the excellence of our Reliable Service-Cloud-Consultant Exam Registration training materials.
Even you have bought our Service-Cloud-Consultant Questions Vce learning braindumps, and we will send the new updates to you one year long. On one hand, all content can radically give you the best backup to make progress. On the other hand, our Service-Cloud-Consultant Questions Vce exam questions are classy and can broaden your preview potentially.
Salesforce Service-Cloud-Consultant Questions Vce - It's never too late to know it from now on.
With the increasing marketization, the product experience marketing has been praised by the consumer market and the industry. Attract users interested in product marketing to know just the first step, the most important is to be designed to allow the user to try before buying the Salesforce Certified Service cloud consultant study training dumps, so we provide free pre-sale experience to help users to better understand our products. The user only needs to submit his E-mail address and apply for free trial online, and our system will soon send free demonstration research materials of Service-Cloud-Consultant Questions Vce latest questions to download. If the user is still unsure which is best for him, consider applying for a free trial of several different types of test materials. It is believed that through comparative analysis, users will be able to choose the most satisfactory Service-Cloud-Consultant Questions Vce test guide.
To address this issue, our Service-Cloud-Consultant Questions Vce actual exam offers three different versions for users to choose from. The PC version is the closest to the real test environment, which is an excellent choice for windows - equipped computers.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
IIA IIA-CIA-Part2-CN - Our Salesforce training materials are famous at home and abroad, the main reason is because we have other companies that do not have core competitiveness, there are many complicated similar products on the market, if you want to stand out is the selling point of needs its own. Our HP HPE2-W12 study materials boost superior advantages and the service of our products is perfect. Microsoft SC-300 exam practice is well known for its quality service! No matter in the day or on the night, you can consult us the relevant information about our Salesforce Advanced-Administrator preparation exam through the way of chatting online or sending emails. NCARB PDD - You can contact our services via email or online, as long as you leave your message, our services will give you suggestions right away.
Updated: May 28, 2022