You can choose the version of Service-Cloud-Consultant Real Dumps training quiz according to your interests and habits. Our Service-Cloud-Consultant Real Dumps exam braindumps are unlike other exam materials that are available on the market. Our Service-Cloud-Consultant Real Dumps study torrent specially proposed different versions to allow you to learn not only on paper, but also to use mobile phones to learn. It is very fast and convenient to have our Service-Cloud-Consultant Real Dumps practice questions. It is an important process that filling in the correct mail address in order that it is easier for us to send our Service-Cloud-Consultant Real Dumps study guide to you after purchase, therefore, this personal message is particularly important. Software version of Service-Cloud-Consultant Real Dumps learning guide - supporting simulation test system.
Our Service-Cloud-Consultant Real Dumps practice quiz is unique in the market.
Our reliable Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Real Dumps question dumps are developed by our experts who have rich experience in the fields. All intricate points of our Testking Service-Cloud-Consultant Exam Questions study guide will not be challenging anymore. They are harbingers of successful outcomes.
Secondly, our Service-Cloud-Consultant Real Dumps exam questions will spare no effort to perfect after-sales services. Thirdly countless demonstration and customer feedback suggest that our Salesforce Certified Service cloud consultant study question can help them get the certification as soon as possible, thus becoming the elite, getting a promotion and a raise and so forth. We will provide high quality assurance of Service-Cloud-Consultant Real Dumps exam questions for our customers with dedication to ensure that we can develop a friendly and sustainable relationship.
Salesforce Service-Cloud-Consultant Real Dumps - The free demo has three versions.
The high quality and high efficiency of Service-Cloud-Consultant Real Dumps study guide make it stand out in the products of the same industry. Our Service-Cloud-Consultant Real Dumps exam materials have always been considered for the users. If you choose our products, you will become a better self. Service-Cloud-Consultant Real Dumps actual exam want to contribute to your brilliant future. With our Service-Cloud-Consultant Real Dumps learning braindumps, you can not only get the certification but also learn a lot of the professional knowledge.
Where is a will, there is a way. And our Service-Cloud-Consultant Real Dumps exam questions are the exact way which can help you pass the exam and get the certification with ease.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
We hope that the ASQ CMQ-OE learning braindumps you purchased are the best for you. Here our ITIL ITIL-4-Foundation study materials are tailor-designed for you. Juniper JN0-650 - I know you must want to get a higher salary, but your strength must match your ambition! Microsoft AZ-305-KR - They use professional knowledge and experience to provide training materials for people ready to participate in different IT certification exams. WGU Web-Development-Applications - There are so many of them that they make you believe that their product is what you are looking for.
Updated: May 28, 2022