You can contact our services via email or online, as long as you leave your message, our services will give you suggestions right away. And even you have problem when you already bought our Service-Cloud-Consultant Real Question learning guide, we will still help you solve it. During the learning process on our Service-Cloud-Consultant Real Question study materials, you can contact us anytime if you encounter any problems. Our {Service-Cloud-Consultant Real Question cram training materials provide the version with the language domestically and the version with the foreign countries’ language so that the clients at home and abroad can use our Service-Cloud-Consultant Real Question study tool conveniently. The clients at home and abroad can both purchase our Service-Cloud-Consultant Real Question study tool online. After you purchase our Service-Cloud-Consultant Real Question quiz guide, we will still provide you with considerate services.
Salesforce Service Cloud Consultant Service-Cloud-Consultant This certification gives us more opportunities.
Many exam candidates feel hampered by the shortage of effective Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Real Question preparation quiz, and the thick books and similar materials causing burden for you. In the process of job hunting, we are always asked what are the achievements and what certificates have we obtained? Therefore, we get the test Salesforce certification and obtain the qualification certificate to become a quantitative standard, and our Latest Free Service-Cloud-Consultant Study Guide learning guide can help you to prove yourself the fastest in a very short period of time. Life is short for each of us, and time is precious to us.
The most popular version is the PDF version of Service-Cloud-Consultant Real Question exam prep. The PDF version of Service-Cloud-Consultant Real Question test questions can be printed out to facilitate your learning anytime, anywhere, as well as your own priorities. The PC version of Service-Cloud-Consultant Real Question exam prep is for Windows users.
Salesforce Service-Cloud-Consultant Real Question - If you make up your mind, choose us!
Our Service-Cloud-Consultant Real Question exam braindumps are the hard-won fruit of our experts with their unswerving efforts in designing products and choosing test questions. Pass rate is what we care for preparing for an examination, which is the final goal of our Service-Cloud-Consultant Real Question certification guide. According to the feedback of our users, we have the pass rate of 99%, which is equal to 100% in some sense. The high quality of our products also embodies in its short-time learning. You are only supposed to practice Salesforce Certified Service cloud consultant guide torrent for about 20 to 30 hours before you are fully equipped to take part in the examination.
All of Service-Cloud-Consultant Real Question learning materials do this to allow you to solve problems in a pleasant atmosphere while enhancing your interest in learning. If you do not get a reply from our service, you can contact customer service again.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
Huawei H19-484_V1.0 - In fact, all three versions contain the same questions and answers. First, by telling our customers what the key points of learning, and which learning SOCRA CCRP exam training questions is available, they may save our customers money and time. Our CIPS L4M6 learning quiz will be your best choice. Microsoft AZ-140 - Do you want to choose a lifetime of mediocrity or become better and pursue your dreams? I believe you will have your own pursuit. In the past ten years, we have made many efforts to perfect our Splunk SPLK-1002 study materials.
Updated: May 28, 2022