There are many merits of our product on many aspects and we can guarantee the quality of our Service-Cloud-Consultant Reliable Testcollection practice engine. Firstly, our experienced expert team compile them elaborately based on the real exam and our Service-Cloud-Consultant Reliable Testcollection study materials can reflect the popular trend in the industry and the latest change in the theory and the practice. Secondly, both the language and the content of our Service-Cloud-Consultant Reliable Testcollection study materials are simple,easy to be understood and suitable for any learners. Salesforce Certification exams are essential to move ahead, because being certified professional a well-off career would be in your hand. Salesforce is among one of the strong certification provider, who provides massively rewarding pathways with a plenty of work opportunities to you and around the world. You can understand each version’s merits and using method in detail before you decide to buy our Service-Cloud-Consultant Reliable Testcollection study materials.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So just come and have a try!
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Testcollection exam dumps strive for providing you a comfortable study platform and continuously explore more functions to meet every customer’s requirements. These Salesforce Reliable Service-Cloud-Consultant Exam Blueprint exam dumps are authentic and help you in achieving success. Do not lose hope and only focus on your goal if you are using Reliable Service-Cloud-Consultant Exam Blueprint dumps.
And if you buy the value pack, you have all of the three versions, the price is quite preferential and you can enjoy all of the study experiences. This means you can study Service-Cloud-Consultant Reliable Testcollection practice engine anytime and anyplace for the convenience these three versions bring. We have developed three versions of our Service-Cloud-Consultant Reliable Testcollection exam questions.
You can totally trust in our Salesforce Service-Cloud-Consultant Reliable Testcollection exam questions!
We all know that pass the Service-Cloud-Consultant Reliable Testcollection exam will bring us many benefits, but it is not easy for every candidate to achieve it. The Service-Cloud-Consultant Reliable Testcollection guide torrent is a tool that aimed to help every candidate to pass the exam. Our exam materials can installation and download set no limits for the amount of the computers and persons. We guarantee you that the Service-Cloud-Consultant Reliable Testcollection study materials we provide to you are useful and can help you pass the test. Once you buy the product you can use the convenient method to learn the Service-Cloud-Consultant Reliable Testcollection exam torrent at any time and place. So please take it easy before and after the purchase and trust that our Service-Cloud-Consultant Reliable Testcollection study materials carry no virus. To let you be familiar with our product, we list the features and advantages of the Service-Cloud-Consultant Reliable Testcollection study materials as follow.
Consequently, with the help of our Service-Cloud-Consultant Reliable Testcollection study materials, you can be confident that you will pass the exam and get the related certification as easy as rolling off a log. So what are you waiting for? Just take immediate actions!
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
If you choose our APMG-International AgilePM-Foundation test questions as your study tool, you will be glad to study for your exam and develop self-discipline, our APMG-International AgilePM-Foundation latest question adopt diversified teaching methods, and we can sure that you will have passion to learn by our products. We can give you suggestion on Pegasystems PEGACPDC25V1 training engine 24/7, as long as you contact us, no matter by email or online, you will be answered quickly and professionally! Rather than insulating from the requirements of the Microsoft SC-100-KR real exam, our Microsoft SC-100-KR practice materials closely co-related with it. What’s more, preparing for the exam under the guidance of our ISACA CDPSE exam questions, you will give you more opportunities to be promoted and raise your salary in the near future. Why should you choose our company with HP HPE7-A11 preparation braindumps? We have the leading brand in this carrer and successfully help tens of thousands of our customers pass therir HP HPE7-A11 exam and get admired certification.
Updated: May 28, 2022