Our Service-Cloud-Consultant Sample Online preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your Service-Cloud-Consultant Sample Online exam scores very quickly. Even if you have a week foundation, I believe that you will get the certification by using our Service-Cloud-Consultant Sample Online study materials. We can claim that with our Service-Cloud-Consultant Sample Online practice engine for 20 to 30 hours, you will be ready to pass the exam with confidence. We guarantee to give you a full refund of the cost you purchased our dump if you fail Service-Cloud-Consultant Sample Online exam for the first time after you purchased and used our exam dumps. So please be rest assured the purchase of our dumps. And our Service-Cloud-Consultant Sample Online study materials are always considered the guarantee to pass the exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can learn anytime, anywhere.
By using our updated Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Sample Online products, you will be able to get reliable and relative Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Sample Online exam prep questions, so you can pass the exam easily. Our 100% Service-Cloud-Consultant Correct Answers exam question can make you stand out in the competition. Why is that? The answer is that you get the certificate.
Our experts have worked hard for several years to formulate Service-Cloud-Consultant Sample Online exam braindumps for all examiners. Our Service-Cloud-Consultant Sample Online study materials not only target but also cover all knowledge points. And our practice materials also have a statistical analysis function to help you find out the deficiency in the learning process of Service-Cloud-Consultant Sample Online practice materials, so that you can strengthen the training for weak links.
Salesforce Service-Cloud-Consultant Sample Online - So we understand your worries.
Goldmile-Infobiz can satisfy the fundamental demands of candidates with concise layout and illegible outline of our Service-Cloud-Consultant Sample Online exam questions. We have three versions of Service-Cloud-Consultant Sample Online study materials: the PDF, the Software and APP online and they are made for different habits and preference of you, Our PDF version of Service-Cloud-Consultant Sample Online practice engine is suitable for reading and printing requests. And i love this version most also because that it is easy to take with and convenient to make notes on it.
Not only do the Service-Cloud-Consultant Sample Online practice materials perfect but we have considerate company that is willing to offer help 24/7. If you have any question, you can just contact our online service, they will give you the most professional advice on our Service-Cloud-Consultant Sample Online exam guide.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
Our company is open-handed to offer benefits at intervals, with CheckPoint 156-315.81 learning questions priced with reasonable prices. IBM C1000-205 - Frankly speaking, it is a common phenomenon that we cannot dare to have a try for something that we have little knowledge of or we never use. Cisco 300-415 - They are unsuspecting experts who you can count on. And you can be satisfied with our Databricks Databricks-Certified-Professional-Data-Engineer learning guide. So Microsoft MD-102 exam dumps are definitely valuable acquisitions.
Updated: May 28, 2022