Goldmile-Infobiz is a website to meet the needs of many customers. Some people who used our simulation test software to pass the IT certification exam to become a Goldmile-Infobiz repeat customers. Goldmile-Infobiz can provide the leading Salesforce training techniques to help you pass Salesforce certification Service-Cloud-Consultant Sheet File exam. Today the pace of life is increasing with technological advancements. It is important for ambitious young men to arrange time properly. Because the materials they provide are specialized for Salesforce certification Service-Cloud-Consultant Sheet File exam, so they didn't attract the examinee's attention.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It can help you to pass the exam successfully.
Secondly, the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Sheet File online practice allows self-assessment, which can bring you some different experience during the preparation. You have seen Goldmile-Infobiz's Salesforce Valid Exam Service-Cloud-Consultant Simulator Online exam training materials, it is time to make a choice. You can choose other products, but you have to know that Goldmile-Infobiz can bring you infinite interests.
Goldmile-Infobiz release high passing-rate Service-Cloud-Consultant Sheet File exam simulations to help you obtain certification in a short time. If you obtain a certification you will get a higher job or satisfying benefits with our Service-Cloud-Consultant Sheet File exam simulations. Every day there is someone choosing our exam materials.
Salesforce Service-Cloud-Consultant Sheet File - Life needs new challenge.
Goldmile-Infobiz is website that can help a lot of IT people realize their dreams. If you have a IT dream， then quickly click the click of Goldmile-Infobiz. It has the best training materials, which is Goldmile-Infobiz;s Salesforce Service-Cloud-Consultant Sheet File exam training materials. This training materials is what IT people are very wanted. Because it will make you pass the exam easily, since then rise higher and higher on your career path.
Beyond knowing the answer, and actually understanding the Service-Cloud-Consultant Sheet File test questions puts you one step ahead of the test. Completely understanding a concept and reasoning behind how something works, makes your task second nature.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
So you can personally check the quality of the Goldmile-Infobiz Salesforce Huawei H31-311_V2.5 exam training materials, and then decide to buy it. On the one hand, by the free trial services you can get close contact with our products, learn about our ITIL ITIL-4-Foundation study guide, and know how to choose the most suitable version. Do you have such situations? Don't worry and sign up for IIA IIA-CIA-Part2 exam. The IIBA CPOA Exam practice software is based on the real IIBA CPOA exam dumps. In recent, Goldmile-Infobiz began to provide you with the latest exam dumps about IT certification test, such as Salesforce Splunk SPLK-4001 certification dumps are developed based on the latest IT certification exam.
Updated: May 28, 2022