After your effective practice, you can master the examination point from the Service-Cloud-Consultant Study Dumps exam torrent. Then, you will have enough confidence to pass it. So start with our Service-Cloud-Consultant Study Dumps torrent prep from now on. It is our responsibility to relieve your pressure from preparation of Service-Cloud-Consultant Study Dumps exam. To help you pass the Service-Cloud-Consultant Study Dumps exam is our goal. I will recommend our study materials to you.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Our products are just suitable for you.
Time is the sole criterion for testing truth, similarly, passing rates are the only standard to test whether our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Study Dumps study materials are useful. You will get your Sample Service-Cloud-Consultant Questions certification with little time and energy by the help of out dumps. Goldmile-Infobiz is constantly updated in accordance with the changing requirements of the Salesforce certification.
Once you submit your questions, we will soon give you detailed explanations. Even you come across troubles during practice the Service-Cloud-Consultant Study Dumps learning materials; we will also help you solve the problems. We are willing to deal with your problems.
Salesforce Service-Cloud-Consultant Study Dumps - Each user's situation is different.
The disparity between our Service-Cloud-Consultant Study Dumps practice materials and others are distinct. We strive for perfection all these years and get satisfactory results with concerted cooperation between experts, and all questions points in our Service-Cloud-Consultant Study Dumps real exam are devised and written base on the real exam. Do not let other Service-Cloud-Consultant Study Dumps study dumps mess up your performance or aggravate learning difficulties. The efficiency and accuracy of our Service-Cloud-Consultant Study Dumps learning guide will not let you down.
For security, you really need to choose an authoritative product like our Service-Cloud-Consultant Study Dumps learning braindumps. Our users are all over the world, and our privacy protection system on the Service-Cloud-Consultant Study Dumps study guide is also the world leader.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
Remember that each Huawei H13-624_V5.5 exam preparation is built from a common certification foundation.Huawei H13-624_V5.5 prepareation will provide the most excellent and simple method to pass your Huawei H13-624_V5.5 Certification Exams on the first attempt. In fact, the users of our ICF ICF-ACC exam have won more than that, but a perpetual wealth of life. The Salesforce SAP C-BCBAI-2509 undergo several changes which are regularly accommodated to keep our customers well-informed. We are proud that we have engaged in this career for over ten yeas and helped tens of thousands of the candidates achieve their ACAMS CAMS certifications, and our ACAMS CAMS exam questions are becoming increasingly obvious degree of helping the exam candidates with passing rate up to 98 to 100 percent. After our unremitting efforts, CFA Institute Sustainable-Investing learning guide comes in everybody's expectation.
Updated: May 28, 2022