It's not easy for most people to get the Service-Cloud-Consultant Study Materials guide torrent, but I believe that you can easily and efficiently obtain qualification certificates as long as you choose our products. After you choose our study materials, you can master the examination point from the Service-Cloud-Consultant Study Materials guide question. Then, you will have enough confidence to pass your exam. If all of the IT staff can do like this the state will become stronger. Goldmile-Infobiz Salesforce Service-Cloud-Consultant Study Materials exam training materials can help IT personnel to achieve this purpose. The Salesforce Certified Service cloud consultant exam dumps are designed efficiently and pointedly, so that users can check their learning effects in a timely manner after completing a section.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So our system is wonderful.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Study Materials - Salesforce Certified Service cloud consultant Do not you want to break you own? Double your salary, which is not impossible. And you will find every version is charming. Follow your heart and choose what you like best on our website.
Service-Cloud-Consultant Study Materials test is one of the most important exams and the certificate will bring you benefits. Are you racking your brains for a method how to pass Salesforce Service-Cloud-Consultant Study Materials exam? Salesforce Service-Cloud-Consultant Study Materials certification test is one of the valuable certification in modern IT certification. Within the last few decades, IT got a lot of publicity and it has been a necessary and desirable part of modern life.
Salesforce Service-Cloud-Consultant Study Materials - No one is willing to buy a defective product.
In order to provide you with the best IT certification exam dumps forever, Goldmile-Infobiz constantly improve the quality of exam dumps and update the dumps on the basis of the latest test syllabus at any time. Goldmile-Infobiz is your best choice on the market today and is recognized by all candidates for a long time. If you don't believe what I say, you can know the information by asking around. Somebody must have been using Goldmile-Infobiz dumps. We assure Goldmile-Infobiz provide you with the latest and the best questions and answers which will let you pass the exam at the first attempt.
Also, it will display how many questions of the Service-Cloud-Consultant Study Materials exam questions you do correctly and mistakenly. In a word, you can compensate for your weakness and change a correct review plan of the study materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
HP HPE6-A87 - In this, you can check its quality for yourself. Python Institute PCAP-31-03 - The most important function of the software version is to help all customers simulate the real examination environment. If you still worry about your ServiceNow CIS-Discovery exam; if you still doubt whether it is worthy of purchasing our software, what you can do to clarify your doubts is to download our ServiceNow CIS-Discovery free demo. Firstly, our pass rate for Huawei H19-338 training guide is unmatched high as 98% to 100%. Our Fortinet NSE7_OTS-7.2 exam software is developed by our IT elite through analyzing real Fortinet NSE7_OTS-7.2 exam content for years, and there are three version including PDF version, online version and software version for you to choose.
Updated: May 28, 2022