They are time-tested Service-Cloud-Consultant Study Plan learning materials, so they are classic. As well as our after-sales services. And we can always give you the most professional services on our Service-Cloud-Consultant Study Plan training guide. At the same time, we also hope that you can realize your dreams with our help. We will be honored. As we all know, a lot of efforts need to be made to develop a Service-Cloud-Consultant Study Plan learning prep.
Come and buy our Service-Cloud-Consultant Study Plan exam guide!
Unlike those untenable practice materials in the market, our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Study Plan practice materials are highly utilitarian for their accuracy of the real exam because all content are compiled by proficient experts who engaged in this area more than ten years. Up to now, many people have successfully passed the Latest Service-Cloud-Consultant Study Plan exam with our assistance. So you need to be brave enough to have a try.
By unremitting effort and studious research of the Service-Cloud-Consultant Study Plan actual exam, our professionals devised our high quality and high Service-Cloud-Consultant Study Plan effective practice materials which win consensus acceptance around the world. They are meritorious experts with a professional background in this line and remain unpretentious attitude towards our Service-Cloud-Consultant Study Plan preparation materials all the time. They are unsuspecting experts who you can count on.
Salesforce Service-Cloud-Consultant Study Plan - All people dream to become social elite.
If you are sure that you want to pass Salesforce certification Service-Cloud-Consultant Study Plan exam, then your selecting to purchase the training materials of Goldmile-Infobiz is very cost-effective. Because this is a small investment in exchange for a great harvest. Using Goldmile-Infobiz's test questions and exercises can ensure you pass Salesforce certification Service-Cloud-Consultant Study Plan exam. Goldmile-Infobiz is a website which have very high reputation and specifically provide simulation questions, practice questions and answers for IT professionals to participate in the Salesforce certification Service-Cloud-Consultant Study Plan exam.
The pass rate is the test of a material. Such a high pass rate is sufficient to prove that Service-Cloud-Consultant Study Plan guide materials has a high quality.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Microsoft SC-300-KR - At last, you will not regret your choice. when you buy our Real Estate Licensing Virginia-Real-Estate-Salesperson simulating exam, our website will use professional technology to encrypt the privacy of every user to prevent hackers from stealing. HP HPE0-J81 - Through our short-term special training You can quickly grasp IT professional knowledge, and then have a good preparation for your exam. The goal of our Cisco 300-425 exam questions is always to get you through the Cisco 300-425 exam. Snowflake COF-C02 - We will provide one year free update service for those customers who choose Goldmile-Infobiz's products.
Updated: May 28, 2022