All the update service is free during one year after you purchased our Service-Cloud-Consultant Test Answers exam software. To keep constantly update can be walk in front, which is also our Goldmile-Infobiz's idea. Therefore, we regularly check Service-Cloud-Consultant Test Answers exam to find whether has update or not. Choosing our Service-Cloud-Consultant Test Answers exam questions is equal to choosing success. False Service-Cloud-Consultant Test Answers practice materials deprive you of valuable possibilities of getting success. Now are you in preparation for Service-Cloud-Consultant Test Answers exam? If so, you must be a man with targets.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Then, you will have enough confidence to pass it.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Test Answers - Salesforce Certified Service cloud consultant The close to 100% passing rate of our dumps allow you to be rest assured in our products. The thoughtfulness of our Service-Cloud-Consultant Certification Cost study guide services is insuperable. What we do surly contribute to the success of Service-Cloud-Consultant Certification Cost practice materials.We all know that it is of great important to pass the Service-Cloud-Consultant Certification Cost exam and get the certification for someone who wants to find a good job in internet area.
Our products are just suitable for you. Our Service-Cloud-Consultant Test Answers exam training dumps will help you master the real test and prepare well for your exam. If you worry about your exam, our Service-Cloud-Consultant Test Answers exam training dumps will guide you and make you well preparing，you will pass exam without any doubt.
Salesforce Service-Cloud-Consultant Test Answers - Each user's situation is different.
The disparity between our Service-Cloud-Consultant Test Answers practice materials and others are distinct. We strive for perfection all these years and get satisfactory results with concerted cooperation between experts, and all questions points in our Service-Cloud-Consultant Test Answers real exam are devised and written base on the real exam. Do not let other Service-Cloud-Consultant Test Answers study dumps mess up your performance or aggravate learning difficulties. The efficiency and accuracy of our Service-Cloud-Consultant Test Answers learning guide will not let you down.
Our Service-Cloud-Consultant Test Answers exam preparation will protect the interests of every user. Now that the network is so developed, we can disclose our information at any time.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Goldmile-Infobiz ECCouncil 212-82 exam preparation begins and ends with your accomplishing this credential goal. HP HPE0-J81 certification is a stepping stone for you to stand out from the crowd. Now you can simply choose your ACAMS CAMS7-KR exam from the list and be directed right to its page where you can find links to download ACAMS CAMS7-KR exams. We are proud that we have engaged in this career for over ten yeas and helped tens of thousands of the candidates achieve their Juniper JN0-105 certifications, and our Juniper JN0-105 exam questions are becoming increasingly obvious degree of helping the exam candidates with passing rate up to 98 to 100 percent. Our professional experts not only have simplified the content and grasp the key points for our customers, but also recompiled the Cisco 300-535 preparation materials into simple language so that all of our customers can understand easily no matter which countries they are from.
Updated: May 28, 2022