Our experts team includes the experts who develop and research the Service-Cloud-Consultant Test Duration cram materials for many years and enjoy the great fame among the industry, the senior lecturers who boost plenty of experiences in the information about the exam and published authors who have done a deep research of the Service-Cloud-Consultant Test Duration latest exam file and whose articles are highly authorized. They provide strong backing to the compiling of the Service-Cloud-Consultant Test Duration exam questions and reliable exam materials resources. They compile each answer and question carefully. If you buy the Service-Cloud-Consultant Test Duration learning dumps from our company, we can promise that you will get the professional training to help you pass your exam easily. By our professional training, you will pass your exam and get the related certification in the shortest time. If you decide to buy and use the Service-Cloud-Consultant Test Duration training materials from our company with dedication on and enthusiasm step and step, it will be very easy for you to pass the exam without doubt.
Salesforce Service Cloud Consultant Service-Cloud-Consultant These services assure your avoid any loss.
Just look at the comments on the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Duration training guide, you will know that how popular they are among the candidates. We have free demos of our Service-Cloud-Consultant Training For Exam exam questions for your information and the demos offer details of real exam contents. All contents of Service-Cloud-Consultant Training For Exam practice quiz contain what need to be mastered.
Presiding over the line of our practice materials over ten years, our experts are proficient as elites who made our Service-Cloud-Consultant Test Duration learning questions, and it is their job to officiate the routines of offering help for you. All points are predominantly related with the exam ahead of you. You will find the exam is a piece of cake with the help of our Service-Cloud-Consultant Test Duration study materials.
Salesforce Service-Cloud-Consultant Test Duration - Goldmile-Infobiz is worthful to choose.
The Service-Cloud-Consultant Test Duration certification exam is essential for future development, and the right to a successful Service-Cloud-Consultant Test Duration exam will be in your own hands. As long as you pass the exam, you will take a step closer to your goal. However, unless you have updated Service-Cloud-Consultant Test Duration exam materials, or passing the exam's mystery is quite challenging. Thousands of people tried the Service-Cloud-Consultant Test Duration exams, but despite having good professional experience and being well-prepared, the regrettable exam failed. One of the main reasons for the failure may be that since practice and knowledge alone are not enough, people need to practice our Goldmile-Infobiz Service-Cloud-Consultant Test Duration exam materials, otherwise they cannot escape reading. Well, you are in the right place. The Service-Cloud-Consultant Test Duration questions on our Goldmile-Infobiz are one of the most trustworthy questions and provide valuable information for all candidates who need to pass the Service-Cloud-Consultant Test Duration exam.
About the Service-Cloud-Consultant Test Duration exam certification, reliability can not be ignored. Service-Cloud-Consultant Test Duration exam training materials of Goldmile-Infobiz are specially designed.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
As is known to us, there are best sale and after-sale service of the VMware 250-614 study materials all over the world in our company. Genesys GCP-GCX - If you miss it you will regret for a lifetime. Do you want to try our free demo of the Juniper JN0-232 study questions? Your answer must be yes. Salesforce Sales-101 - Help you in your career in your advantage successfully. Python Institute PCEP-30-02 - You can find their real comments in the comments sections.
Updated: May 28, 2022