Only 20-30 hours on our Service-Cloud-Consultant Test Format learning guide are needed for the client to prepare for the test and it saves our client’s time and energy. Most people may wish to use the shortest time to prepare for the test and then pass the test with our Service-Cloud-Consultant Test Format study materials successfully because they have to spend their most time and energy on their jobs, learning, family lives and other important things. Our Service-Cloud-Consultant Test Format study materials can satisfy their wishes and they only spare little time to prepare for exam. Our website offer you one-year free update Service-Cloud-Consultant Test Format study guide from the date of you purchased. We will send you the latest version to your email immediately once we have any updating about the Service-Cloud-Consultant Test Format braindumps. We can make sure that our Service-Cloud-Consultant Test Format study materials have the ability to help you solve your problem, and you will not be troubled by these questions above.
Salesforce Service Cloud Consultant Service-Cloud-Consultant They are quite convenient.
And thousands of candidates have achieved their dreams and ambitions with the help of our outstanding Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Format training materials. We have the confidence and ability to make you finally have rich rewards. Our Valid Test Service-Cloud-Consultant Testking learning materials provide you with a platform of knowledge to help you achieve your wishes.
The excellent quality of our Service-Cloud-Consultant Test Format exam dumps content, their relevance with the actual Service-Cloud-Consultant Test Format exam needs and their interactive and simple format will prove them superior and quite pertinent to your needs and requirements. If you just make sure learning of the content in the guide, there is no reason of losing the Service-Cloud-Consultant Test Format exam. Review the products offered by us by downloading Service-Cloud-Consultant Test Format free demos and compare them with the study material offered in online course free and vendors' files.
Salesforce Service-Cloud-Consultant Test Format - You can consult our staff online.
Our excellent Service-Cloud-Consultant Test Format practice materials beckon exam candidates around the world with their attractive characters. Our experts made significant contribution to their excellence. So we can say bluntly that our Service-Cloud-Consultant Test Format actual exam is the best. Our effort in building the content of our Service-Cloud-Consultant Test Formatstudy dumps lead to the development of Service-Cloud-Consultant Test Format learning guide and strengthen their perfection. And the price of our exam prep is quite favourable!
Providing various and efficient Service-Cloud-Consultant Test Format exam preparation with reasonable prices and discounts, satisfy your need with considerate after-sales services and we give back all your refund entirely once you fail the Service-Cloud-Consultant Test Format test unluckily. All those features roll into one.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
It’s a good way for you to choose what kind of Adobe AD0-E409 training prep is suitable and make the right choice to avoid unnecessary waste. And you will find that passing the Splunk SPLK-1002 exam is as easy as pie. SAP C-ARSUM-2508 - Everybody wants success, but not everyone has a strong mind to persevere in study. Such a valuable acquisition priced reasonably of our SAP C-BCWME-2504 study guide is offered before your eyes, you can feel assured to take good advantage of. Juniper JN0-253 - As we all know, famous companies use certificates as an important criterion for evaluating a person when recruiting.
Updated: May 28, 2022