We sincerely hope that you can pass the exam. We provide you with a convenient online service to resolve any questions about Salesforce Service-Cloud-Consultant Test Forum exam questions for you. Goldmile-Infobiz Salesforce Service-Cloud-Consultant Test Forum exam information are cheap and fine. At first, it can be only used on PC. But with our IT staff's improvement, now our Salesforce Service-Cloud-Consultant Test Forum PC test engine can be installed on all electronic products. With Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Test Forum exam training materials, you can get the latest Salesforce Service-Cloud-Consultant Test Forum exam questions and answers.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Hurry to have a try.
Also, you can make notes on your papers to help you memorize and understand the difficult parts of the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Forum exam questions. The dumps not only can be used to prepare for IT certification exam, also can be used as a tool to develop your skills. In addition, if you want to know more knowledge about your exam, Goldmile-Infobiz exam dumps can satisfy your demands.
But you are lucky, we can provide you with well-rounded services on Service-Cloud-Consultant Test Forum practice braindumps to help you improve ability. You would be very pleased and thankful if you can spare your time to have a look about features of our Service-Cloud-Consultant Test Forum study materials. With the pass rate high as 98% to 100%, you can totally rely on our Service-Cloud-Consultant Test Forum exam questions.
Salesforce Service-Cloud-Consultant Test Forum - We also provide the free demo for your reference.
We know how expensive it is to take Service-Cloud-Consultant Test Forum exam. It costs both time and money. However, with the most reliable exam dumps material from Goldmile-Infobiz, we guarantee that you will pass the Service-Cloud-Consultant Test Forum exam on your first try! You’ve heard it right. We are so confident about our Service-Cloud-Consultant Test Forum exam dumps for Salesforce Service-Cloud-Consultant Test Forum exam that we are offering a money back guarantee, if you fail. Yes you read it right, if our Service-Cloud-Consultant Test Forum exam braindumps didn’t help you pass, we will issue a refund - no other questions asked.
The Service-Cloud-Consultant Test Forum training pdf provided by Goldmile-Infobiz is really the best reference material you can get from anywhere. The experts of Goldmile-Infobiz are trying their best to develop and research the high quality and Service-Cloud-Consultant Test Forum exam preparation material to help you strengthen technical job skills.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Besides, the pollster conducted surveys of public opinions of our Cisco 300-415 study engine and get desirable outcomes that more than 98 percent of exam candidates feel rewarding after using our Cisco 300-415 actual exam. The Amazon SAP-C02 practice exam we offered is designed with the real questions that will help you in enhancing your knowledge about the Amazon SAP-C02 certification exam. The latest Amazon AIF-C01 quiz torrent can directly lead you to the success of your career. The Open Group OGBA-101 - Some countries may require buyers to pay extra information tax. The PDF version of our Salesforce CRT-450 test braindumps provide demo for customers; you will have the right to download the demo for free if you choose to use the PDF version.
Updated: May 28, 2022