Do you need to find a high paying job for yourself? Well, by passing the Service-Cloud-Consultant Test Materials, you will be able to get your dream job. Make sure that you are buying our Service-Cloud-Consultant Test Materials brain dumps pack so you can check out all the products that will help you come up with a better solution. Our Service-Cloud-Consultant Test Materials exam material includes all Salesforce certification exams detailed questions & answers files, We offer latest Service-Cloud-Consultant Test Materials certifications preparation material which comes with guarantee that you will pass Service-Cloud-Consultant Test Materials exams in the first attempt. This innovative facility provides you a number of practice questions and answers and highlights the weak points in your learning. You can improve the weak areas before taking the actual test and thus brighten your chances of passing the Service-Cloud-Consultant Test Materials exam with an excellent score. All content is clear and easily understood in our Service-Cloud-Consultant Test Materials exam guide.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You will like the software version.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Materials study guide may not be as famous as other brands for the time being, but we can assure you that we won't lose out on quality. It is believed that through comparative analysis, users will be able to choose the most satisfactory Service-Cloud-Consultant Reliable Test Cost test guide. With the increasing marketization, the product experience marketing has been praised by the consumer market and the industry.
To address this issue, our Service-Cloud-Consultant Test Materials actual exam offers three different versions for users to choose from. The PC version is the closest to the real test environment, which is an excellent choice for windows - equipped computers. And this version also helps establish the confidence of the candidates when they attend the Service-Cloud-Consultant Test Materials exam after practicing.
Salesforce Service-Cloud-Consultant Test Materials - We sincerely serve for you any time.
In order to make all customers feel comfortable, our company will promise that we will offer the perfect and considerate service for all customers. If you buy the Service-Cloud-Consultant Test Materials training files from our company, you will have the right to enjoy the perfect service. We have employed a lot of online workers to help all customers solve their problem. If you have any questions about the Service-Cloud-Consultant Test Materials learning dumps, do not hesitate and ask us in your anytime, we are glad to answer your questions and help you use our Service-Cloud-Consultant Test Materials study questions well. We believe our perfect service will make you feel comfortable when you are preparing for your exam.
I can say that our experts have became the authority in this career. And they are good at simplifying the content of the Service-Cloud-Consultant Test Materials exam braindumps to be understood by our customers all over the world.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
You can rest assured to buy the Huawei H13-324_V2.0 exam dumps from our company. Once you purchase our ACAMS CAMS-CN exam material, your time and energy will reach a maximum utilization. Splunk SPLK-1002 - The system is highly flexible, which has short reaction time. A lot of exam candidates these days are facing problems like lacking of time, or lacking of accessible ways to get acquainted with high efficient Microsoft DP-600 guide question like ours. Now we would like to share the advantages of our EnterpriseDB PostgreSQL-Essentials study dump to you, we hope you can spend several minutes on reading our introduction; you will benefit a lot from it.
Updated: May 28, 2022