They constantly use their industry experiences to provide the precise logic verification. The Service-Cloud-Consultant Test Name prep material is compiled with the highest standard of technology accuracy and developed by the certified experts and the published authors only. The test bank is finished by the senior lecturers and products experts. Our Service-Cloud-Consultant Test Name learning materials are just staring points for exam candidates, and you may meet several challenging tasks or exams in the future about computer knowledge, we can still offer help. Need any help, please contact with us again! Our products’ test bank covers the entire syllabus of the test and all the possible questions which may appear in the test.
Salesforce Service Cloud Consultant Service-Cloud-Consultant With it, your exam problems will be solved.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Test Name - Salesforce Certified Service cloud consultant Practice and diligence make perfect. The person who has been able to succeed is because that he believed he can do it. Goldmile-Infobiz is able to help each IT person, because it has the capability.
So can you as long as you buy our Service-Cloud-Consultant Test Name exam braindumps. Propulsion occurs when using our Service-Cloud-Consultant Test Name preparation quiz. They can even broaden amplitude of your horizon in this line.
Salesforce Service-Cloud-Consultant Test Name - In every area, timing counts importantly.
Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Test Name exam training materials is the best training materials. If you are an IT staff, it will be your indispensable training materials. Do not take your future betting on tomorrow. Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Test Name exam training materials are absolutely trustworthy. We are dedicated to provide the materials to the world of the candidates who want to participate in IT exam. To get the Salesforce Service-Cloud-Consultant Test Name exam certification is the goal of many IT people & Network professionals. The pass rate of Goldmile-Infobiz is incredibly high. We are committed to your success.
Our experts check whether there is an update on the Salesforce Certified Service cloud consultant exam questions every day, if an update system is sent to the customer automatically. If you have any question about our Service-Cloud-Consultant Test Name test guide, you can email or contact us online.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
CompTIA PK0-005 - And don't worry about how to pass the test, Goldmile-Infobiz certification training will be with you. With our software version of our Cisco 200-301 guide braindumps, you can practice and test yourself just like you are in a real exam for our Cisco 200-301 study materials have the advandage of simulating the real exam. Microsoft PL-300-KR - Because all questions in the actual test are included in Goldmile-Infobiz practice test dumps which provide you with the adequate explanation that let you understand these questions well. So it is convenient for you to have a good understanding of our product before you decide to buy our CompTIA N10-009 training materials. Huawei H13-921_V1.5 - Working in the IT industry, don't you feel pressure? Educational level is not representative of your strength.
Updated: May 28, 2022