First of all, we have the best and most first-class operating system, in addition, we also solemnly assure users that users can receive the information from the Service-Cloud-Consultant Test Prep certification guide within 5-10 minutes after their payment. Second, once we have written the latest version of the Service-Cloud-Consultant Test Prepcertification guide, our products will send them the latest version of the Service-Cloud-Consultant Test Prep test practice question free of charge for one year after the user buys the product. Last but not least, our perfect customer service staff will provide users with the highest quality and satisfaction in the hours. We guarantee that you can enjoy the premier certificate learning experience under our help with our Service-Cloud-Consultant Test Prep prep guide since we put a high value on the sustainable relationship with our customers. First of all we have fast delivery after your payment in 5-10 minutes, and we will transfer Service-Cloud-Consultant Test Prep guide torrent to you online, which mean that you are able to study as soon as possible to avoid a waste of time. Choose the Service-Cloud-Consultant Test Prep test guide absolutely excellent quality and reasonable price, because the more times the user buys the Service-Cloud-Consultant Test Prep test guide, the more discounts he gets.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So there is no matter of course.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Test Prep - Salesforce Certified Service cloud consultant Go against the water and retreat if you fail to enter. In traditional views, Service-Cloud-Consultant Latest Test Cram Review practice materials need you to spare a large amount of time on them to accumulate the useful knowledge may appearing in the real exam. However, our Service-Cloud-Consultant Latest Test Cram Review learning questions are not doing that way.
Combined with your specific situation and the characteristics of our Service-Cloud-Consultant Test Prep exam questions, our professional services will recommend the most suitable version of Service-Cloud-Consultant Test Prep study materials for you. We introduce a free trial version of the Service-Cloud-Consultant Test Prep learning guide because we want users to see our sincerity. Service-Cloud-Consultant Test Prep exam prep sincerely hopes that you can achieve your goals and realize your dreams.
Salesforce Service-Cloud-Consultant Test Prep - In short, we live in an age full of challenges.
We are amenable to offer help by introducing our Service-Cloud-Consultant Test Prep real exam materials and they can help you pass the Salesforce Certified Service cloud consultant practice exam efficiently. All knowledge is based on the real exam by the help of experts. By compiling the most important points of questions into our Service-Cloud-Consultant Test Prep guide prep our experts also amplify some difficult and important points. There is no doubt they are clear-cut and easy to understand to fulfill your any confusion about the exam. Our Salesforce Certified Service cloud consultant exam question is applicable to all kinds of exam candidates who eager to pass the exam. Last but not the least, they help our company develop brand image as well as help a great deal of exam candidates pass the exam with passing rate over 98 percent of our Service-Cloud-Consultant Test Prep real exam materials.
We believe that you must have paid more attention to the pass rate of the Salesforce Certified Service cloud consultant exam questions. If you focus on the study materials from our company, you will find that the pass rate of our products is higher than other study materials in the market, yes, we have a 99% pass rate, which means if you take our the Service-Cloud-Consultant Test Prep study dump into consideration, it is very possible for you to pass your exam and get the related certification.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
VMware 2V0-13.25 - Because our study material is prepared strictly according to the exam outline by industry experts, whose purpose is to help students pass the exam smoothly. Cisco 400-007 - We can meet all the requirements of the user as much as possible, to help users better pass the qualifying exams. Scaled Agile SAFe-Agilist - Our experts have many years’ experience in this particular line of business, together with meticulous and professional attitude towards jobs. Real Estate Maryland-Real-Estate-Salesperson - Our company has authoritative experts and experienced team in related industry. We provide our Pegasystems PEGACPCSD25V1 exam braindumps on the superior quality and being confident that they will help you expand your horizon of knowledge of the exam.
Updated: May 28, 2022