Time and tide wait for no man, if you want to save time, please try to use our Service-Cloud-Consultant Test Vce preparation exam, it will cherish every minute of you and it will help you to create your life value. With the high pass rate of our Service-Cloud-Consultant Test Vce exam questions as 98% to 100% which is unbeatable in the market, we are proud to say that we have helped tens of thousands of our customers achieve their dreams and got their Service-Cloud-Consultant Test Vce certifications. Join us and you will be one of them. Carefully testing and producing to match the certified quality standards of Service-Cloud-Consultant Test Vce exam materials, we have made specific statistic researches on the Service-Cloud-Consultant Test Vce practice materials. And our pass rate of the Service-Cloud-Consultant Test Vce study engine is high as 98% to 100%. To be convenient for the learners, our Service-Cloud-Consultant Test Vce certification questions provide the test practice software to help the learners check their learning results at any time.
Service-Cloud-Consultant Test Vce study materials are here waiting for you!
The Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Vce learning dumps from our company are very convenient for all people, including the convenient buying process, the download way and the study process and so on. Our company has established a long-term partnership with those who have purchased our Service-Cloud-Consultant Latest Test Dumps Pdf exam questions. We have made all efforts to update our products in order to help you deal with any change, making you confidently take part in the Service-Cloud-Consultant Latest Test Dumps Pdf exam.
Even when they find that their classmates or colleagues are preparing a Service-Cloud-Consultant Test Vce exam, they will introduce our study materials to you. So, our learning materials help users to be assured of the Service-Cloud-Consultant Test Vce exam. Currently, my company has introduced a variety of learning materials, covering almost all the official certification of qualification exams, and each Service-Cloud-Consultant Test Vce practice dump in our online store before the listing, are subject to stringent quality checks within the company.
Salesforce Service-Cloud-Consultant Test Vce - No one will laugh at a hardworking person.
It is of no exaggeration to say that sometimes a certification is exactly a stepping-stone to success, especially when you are hunting for a job. The Service-Cloud-Consultant Test Vce study materials are of great help in this sense. People with initiative and drive all want to get a good job, and if someone already gets one, he or she will push for better position and higher salaries. With the Service-Cloud-Consultant Test Vce test training, you can both have the confidence and gumption to ask for better treatment. To earn such a material, you can spend some time to study our Service-Cloud-Consultant Test Vce study torrent. No study can be done successfully without a specific goal and a powerful drive, and here to earn a better living by getting promotion is a good one.
Once you have used our Service-Cloud-Consultant Test Vce exam training in a network environment, you no longer need an internet connection the next time you use it, and you can choose to use Service-Cloud-Consultant Test Vce exam training at your own right. Our Service-Cloud-Consultant Test Vce exam training do not limit the equipment, do not worry about the network, this will reduce you many learning obstacles, as long as you want to use Service-Cloud-Consultant Test Vce test guide, you can enter the learning state.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Network Appliance NS0-076 - We can hardly leave the Internet now, we usually use computer or iPad to work and learn. Then our PC version of our Amazon MLA-C01-KR exam questions can fully meet their needs only if their computers are equipped with windows system. Our Oracle 1z0-1046-25 materials provide you with the best learning prospects and give you more than you expect by adopting minimal effort. Cisco 300-835 - We can send you a link within 5 to 10 minutes after your payment. Microsoft AZ-800 - If you want you spend least time getting the best result, our exam materials must be your best choice.
Updated: May 28, 2022