The system of our Service-Cloud-Consultant Actual Test Pdf latest exam file is great. It is developed and maintained by our company’s professional personnel and is dedicated to provide the first-tier service to the clients. Our system updates the Service-Cloud-Consultant Actual Test Pdf exam questions periodically and frequently to provide more learning resources and responds to the clients’ concerns promptly. Your eligibility of getting a high standard of career situation will be improved if you can pass the exam, and our Service-Cloud-Consultant Actual Test Pdf study guide are your most reliable ways to get it. You can feel assertive about your exam with our 100 guaranteed professional Service-Cloud-Consultant Actual Test Pdf practice engine for you can see the comments on the websites, our high-quality of our Service-Cloud-Consultant Actual Test Pdf learning materials are proved to be the most effective exam tool among the candidates. You will have the right to start to try to simulate the real examination.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Of course, you can also experience it yourself.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Actual Test Pdf - Salesforce Certified Service cloud consultant It is very convenient to replace and it's not complicated at all. With years of experience dealing with Service-Cloud-Consultant Test Simulator Fee exam, they have thorough grasp of knowledge which appears clearly in our Service-Cloud-Consultant Test Simulator Fee exam questions. All Service-Cloud-Consultant Test Simulator Fee study materials you should know are written in them with three versions to choose from: the PDF, Software and APP online versions.
When the some candidates through how many years attempted to achieve a goal to get Service-Cloud-Consultant Actual Test Pdf certification, had still not seen success hope, candidate thought always depth is having doubts unavoidably bog: can I get Service-Cloud-Consultant Actual Test Pdf certification? When can I get Service-Cloud-Consultant Actual Test Pdf certification? In this a succession of question behind, is following close on is the suspicion and lax. In fact, passing Service-Cloud-Consultant Actual Test Pdf certification exam is just a piece of cake! But in realistic society, some candidates always say that this is difficult to accomplish.
Salesforce Service-Cloud-Consultant Actual Test Pdf - All people dream to become social elite.
If you are sure that you want to pass Salesforce certification Service-Cloud-Consultant Actual Test Pdf exam, then your selecting to purchase the training materials of Goldmile-Infobiz is very cost-effective. Because this is a small investment in exchange for a great harvest. Using Goldmile-Infobiz's test questions and exercises can ensure you pass Salesforce certification Service-Cloud-Consultant Actual Test Pdf exam. Goldmile-Infobiz is a website which have very high reputation and specifically provide simulation questions, practice questions and answers for IT professionals to participate in the Salesforce certification Service-Cloud-Consultant Actual Test Pdf exam.
After a survey of the users as many as 99% of the customers who purchased our Service-Cloud-Consultant Actual Test Pdf preparation questions have successfully passed the exam. And it is hard to find in the market.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
BCS PC-BA-FBA-20 - Add Goldmile-Infobiz's products to cart now! when you buy our Microsoft AI-900-CN simulating exam, our website will use professional technology to encrypt the privacy of every user to prevent hackers from stealing. We promise that we will do our best to help you pass the Salesforce certification Huawei H25-521_V1.0 exam. But our Microsoft AZ-400 study materials have the high pass rate as 98% to 100%, so it is guarantee for you to pass. Cisco 300-610 - We will provide one year free update service for those customers who choose Goldmile-Infobiz's products.
Updated: May 28, 2022