Every Service-Cloud-Consultant Associate Level Exam exam questions are going through rigid quality check before appearing on our online stores. So you do not need to worry about trivial things and concentrate on going over our Service-Cloud-Consultant Associate Level Exam exam preparation. After careful preparation, you are bound to pass the Service-Cloud-Consultant Associate Level Exam exam. We claim that you can be ready to attend your exam after studying with our Service-Cloud-Consultant Associate Level Examstudy guide for 20 to 30 hours because we have been professional on this career for years. We can’t deny that the pursuit of success can encourage us to make greater progress. As is known to us, a good product is not only reflected in the strict management system, complete quality guarantee system but also the fine pre-sale and after-sale service system.
Salesforce Service Cloud Consultant Service-Cloud-Consultant And we will let you down.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Associate Level Exam - Salesforce Certified Service cloud consultant Using our products, you can get everything you want, including your most important pass rate. To understand our Service-Cloud-Consultant Latest Exam Simulator Fee learning questions in detail, just come and try! Our Service-Cloud-Consultant Latest Exam Simulator Fee real quiz boosts 3 versions: the PDF, the Softwate and the APP online which will satisfy our customers by their varied functions to make you learn comprehensively and efficiently.
Perhaps our research data will give you some help. As long as you spend less time on the game and spend more time on learning, the Service-Cloud-Consultant Associate Level Exam study materials can reduce your pressure so that users can feel relaxed and confident during the preparation and certification process. It is believed that many users have heard of the Service-Cloud-Consultant Associate Level Exam study materials from their respective friends or news stories.
Salesforce Service-Cloud-Consultant Associate Level Exam - You must choose a guaranteed product.
Many candidates do not have actual combat experience, for the qualification examination is the first time to attend, they always feel aimless and worried about the Service-Cloud-Consultant Associate Level Exam exam very much. But we can help all of these candidates on Service-Cloud-Consultant Associate Level Exam study questions. Numerous grateful feedbacks form our loyal customers proved that we are the most popular vendor in this field to offer our Service-Cloud-Consultant Associate Level Exam preparation questions. You can totally relay on us.
Therefore, we welcome you to download to try our Service-Cloud-Consultant Associate Level Exam exam for a small part. Then you will know whether it is suitable for you to use our Service-Cloud-Consultant Associate Level Exam test questions.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Second, it is convenient for you to read and make notes with our versions of IBM C1000-182 exam materials. Appian ACD201 - The second Software versions which are usable to windows system only with simulation test system for you to practice in daily life. After nearly ten years' efforts, now our company have become the topnotch one in the field, therefore, if you want to pass the WGU Web-Development-Applications exam as well as getting the related certification at a great ease, I strongly believe that the WGU Web-Development-Applications study materials compiled by our company is your solid choice. You can definitely contact them when getting any questions related with our Amazon MLA-C01-KR study materials. It is universally accepted that in this competitive society in order to get a good job we have no choice but to improve our own capacity and explore our potential constantly, and try our best to get the related Microsoft PL-400 certification is the best way to show our professional ability, however, the Microsoft PL-400 exam is hard nut to crack but our Microsoft PL-400 preparation questions are closely related to the exam, it is designed for you to systematize all of the key points needed for the Microsoft PL-400 exam.
Updated: May 28, 2022