Make yourself more valuable in today's competitive computer industry Goldmile-Infobiz's preparation material includes the most excellent features, prepared by the same dedicated experts who have come together to offer an integrated solution. Goldmile-Infobiz's Service-Cloud-Consultant Customized Lab Simulation preparation material includes the most excellent features, prepared by the same dedicated experts who have come together to offer an integrated solution. Service-Cloud-Consultant Customized Lab Simulation preparation material guarantee that you will get most excellent and simple method to pass your certification Service-Cloud-Consultant Customized Lab Simulation exams on the first attempt. Maybe you never find out your real interest in the past. Now, everything is different. We are providing latest Service-Cloud-Consultant Customized Lab Simulation PDF question answers to help you prepare exam while working in the office to save your time.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Quickly, you will become the millionaire.
If you are a novice, begin from Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Customized Lab Simulation study guide and revise your learning with the help of testing engine. As you may know that the windows software of the Test Service-Cloud-Consultant Objectives Pdf study materials only supports windows operating system. Also, it needs to run on Java environment.
. The whole world of Service-Cloud-Consultant Customized Lab Simulation preparation materials has changed so fast in the recent years because of the development of internet technology. We have benefited a lot from those changes.
Salesforce Service-Cloud-Consultant Customized Lab Simulation - You never know what you can get till you try.
There is a lot of data to prove that our Service-Cloud-Consultant Customized Lab Simulation practice guide has achieved great success. First of all, in terms of sales volume, our Service-Cloud-Consultant Customized Lab Simulation study materials are far ahead in the industry, and here we would like to thank the users for their support. Second, in terms of quality, we guarantee the authority of Service-Cloud-Consultant Customized Lab Simulation study materials in many ways. You can just have a look at the pass rate of the Service-Cloud-Consultant Customized Lab Simulation learning guide, it is high as 98% to 100% which is unique in the market.
Are you still worried about the exam? Don’t worry! Our Service-Cloud-Consultant Customized Lab Simulation exam torrent can help you overcome this stumbling block during your working or learning process.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 2
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 4
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
And our ServiceNow CIS-SM real study braindumps can help you get better and better reviews. So many our customers have benefited form our Fortinet FCP_FMG_AD-7.6 preparation quiz, so will you! WGU Information-Technology-Management - You must also realize that you really need to improve your strength. We are considered the best ally to our customers who want to pass their HP HPE3-CL03 exam by their first attempt and achieve the certification successfully! Our Amazon SCS-C02 exam dumps strive for providing you a comfortable study platform and continuously explore more functions to meet every customer’s requirements.
Updated: May 28, 2022