After you purchase our Service-Cloud-Consultant Exam Camp Sheet study guide, you can make the best use of your spare time to update your knowledge. For we have three varied versions of our Service-Cloud-Consultant Exam Camp Sheet learning questions for you to choose so that you can study at differents conditions. Boring life will wear down your passion for life. The Service-Cloud-Consultant Exam Camp Sheet exam questions have simplified the sophisticated notions. The software boosts varied self-learning and self-assessment functions to check the learning results. As a top selling product in the market, our Service-Cloud-Consultant Exam Camp Sheet study guide has many fans.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Moreover, we have Demos as freebies.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Exam Camp Sheet - Salesforce Certified Service cloud consultant Passed the certification exam you will get to a good rise. We believe that you will like our products. According to the different demands from customers, the experts and professors designed three different versions for all customers.
The certification of Salesforce Service-Cloud-Consultant Exam Camp Sheet exam is what IT people want to get. Because it relates to their future fate. Salesforce Service-Cloud-Consultant Exam Camp Sheet exam training materials are the learning materials that each candidate must have.
Salesforce Service-Cloud-Consultant Exam Camp Sheet - 100% satisfaction guarantee!
We can say that how many the Service-Cloud-Consultant Exam Camp Sheet certifications you get and obtain qualification certificates, to some extent determines your future employment and development, as a result, the Service-Cloud-Consultant Exam Camp Sheet exam guide is committed to helping you become a competitive workforce, let you have no trouble back at home. Actually, just think of our Service-Cloud-Consultant Exam Camp Sheet test prep as the best way to pass the exam is myopic. They can not only achieve this, but ingeniously help you remember more content at the same time.
What do you think of Salesforce Service-Cloud-Consultant Exam Camp Sheet certification exam? As one of the most popular Salesforce certification exams, Service-Cloud-Consultant Exam Camp Sheet test is also very important. When you are looking for reference materials in order to better prepare for the exam, you will find it is very hard to get the excellent exam dumps.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
We can claim that with our HP HPE3-CL03 practice engine for 20 to 30 hours, you will be ready to pass the exam with confidence. We guarantee to give you a full refund of the cost you purchased our dump if you fail Amazon SAA-C03 exam for the first time after you purchased and used our exam dumps. And our IIA IIA-CIA-Part2-CN study materials are always considered the guarantee to pass the exam. The Microsoft DP-300 exam certification is an important evidence of your IT skills, which plays an important role in your IT career. In the meantime, all your legal rights will be guaranteed after buying our CheckPoint 156-215.82 study materials.
Updated: May 28, 2022