The client can try out and download our Service-Cloud-Consultant Exam Study Guide training materials freely before their purchase so as to have an understanding of our product and then decide whether to buy them or not. The website pages of our product provide the details of our Service-Cloud-Consultant Exam Study Guide learning questions. You can see the demos which are part of the all titles selected from the test bank and the forms of the questions and answers and know the form of our software on the website pages of our Service-Cloud-Consultant Exam Study Guide study materials. No matter what your previous learning level is, there will be no problem of understanding. You may know that we are so popular for the passing rate of our Service-Cloud-Consultant Exam Study Guide guide quiz is very high. It will bring a lot of benefits for you beyond your imagination if you buy our Service-Cloud-Consultant Exam Study Guide study materials.
So our Service-Cloud-Consultant Exam Study Guide study questions are their best choice.
If you choose to purchase our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Study Guide quiz torrent, you will have the right to get the update system and the update system is free of charge. And our online test engine and the windows software of the New Service-Cloud-Consultant Exam Duration guide materials are designed more carefully. During our researching and developing, we always obey the principles of conciseness and exquisiteness.
Nowadays, all of us are living a fast-paced life and we have to deal with things with high-efficience. We also develope our Service-Cloud-Consultant Exam Study Guide practice materials to be more convenient and easy for our customers to apply and use. The most advanced operation system in our Service-Cloud-Consultant Exam Study Guide exam questions which can assure you the fastest delivery speed, and your personal information will be encrypted automatically by our operation system.
Salesforce Service-Cloud-Consultant Exam Study Guide - No one is willing to buy a defective product.
In order to provide you with the best IT certification exam dumps forever, Goldmile-Infobiz constantly improve the quality of exam dumps and update the dumps on the basis of the latest test syllabus at any time. Goldmile-Infobiz is your best choice on the market today and is recognized by all candidates for a long time. If you don't believe what I say, you can know the information by asking around. Somebody must have been using Goldmile-Infobiz dumps. We assure Goldmile-Infobiz provide you with the latest and the best questions and answers which will let you pass the exam at the first attempt.
Also, it will display how many questions of the Service-Cloud-Consultant Exam Study Guide exam questions you do correctly and mistakenly. In a word, you can compensate for your weakness and change a correct review plan of the study materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
CertNexus AIP-210 - You can visit Goldmile-Infobiz to download our free demo. Huawei H25-621_V1.0 - The most important function of the software version is to help all customers simulate the real examination environment. If you still worry about your Amazon AIF-C01-KR exam; if you still doubt whether it is worthy of purchasing our software, what you can do to clarify your doubts is to download our Amazon AIF-C01-KR free demo. Firstly, our pass rate for Microsoft PL-400 training guide is unmatched high as 98% to 100%. Our VMware 250-614 exam software is developed by our IT elite through analyzing real VMware 250-614 exam content for years, and there are three version including PDF version, online version and software version for you to choose.
Updated: May 28, 2022