So do not hesitate and buy our Service-Cloud-Consultant Exam Topics Pdf preparation exam, you will benefit a lot from our products. The software version is one of the three versions of our Service-Cloud-Consultant Exam Topics Pdf actual exam, which is designed by the experts from our company. The functions of the software version are very special. Firstly, all knowledge of the Service-Cloud-Consultant Exam Topics Pdf exam materials have been simplified a lot. Also, we have tested many volunteers who are common people. Each format has distinct strength and shortcomings.
Salesforce Service Cloud Consultant Service-Cloud-Consultant However, our company has achieved the goal.
It is understandable that many people give their priority to use paper-based Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Topics Pdf materials rather than learning on computers, and it is quite clear that the PDF version is convenient for our customers to read and print the contents in our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Topics Pdf study guide. You can browser our official websites. We have designed a specific module to explain various common questions such as installation, passing rate and so on.
Our Service-Cloud-Consultant Exam Topics Pdf study materials are not only as reasonable priced as other makers, but also they are distinctly superior in the many respects. With tens of thousands of our loyal customers supporting us all the way, we believe we will do a better job in this career. More and more candidates will be benefited from our excellent Service-Cloud-Consultant Exam Topics Pdf training guide!
Salesforce Service-Cloud-Consultant Exam Topics Pdf - Our team has the most up-to-date information.
Service-Cloud-Consultant Exam Topics Pdf practice materials are highly popular in the market compared with other materials from competitors whether on the volume of sales or content as well. All precise information on the Service-Cloud-Consultant Exam Topics Pdf exam questions and high accurate questions are helpful. To help you have a thorough understanding of our Service-Cloud-Consultant Exam Topics Pdf training prep, free demos are provided for your reference. So sales and customer satisfaction improved dramatically. So we make great contribution both to line and customers greatly.
Whether or not you believe it, there have been a lot of people who have obtained internationally certified certificates through Service-Cloud-Consultant Exam Topics Pdf exam simulation. And with the certification, they all live a better life now.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
Juniper JN0-253 - You only need several hours to learn and prepare for the exam every day. ICF ICF-ACC - Our customer service staff, who are willing to be your little helper and answer your any questions about our Salesforce Certified Service cloud consultant qualification test, fully implement the service principle of customer-oriented service activities, aiming at comprehensive, coordinated and sustainable cooperation relationship with every users. All types of our SAP C_SIGPM_2403 exam questions are priced favorably on your wishes. With infallible content for your reference, our SAP C_ABAPD_2507 study guide contains the newest and the most important exam questions to practice. If you have the Scaled Agile SAFe-Agilist certification, it will be easier for you to get respect and power.
Updated: May 28, 2022