Being more suitable for our customers the Service-Cloud-Consultant Free Test Questions torrent question complied by our company can help you improve your competitiveness in job seeking, and Service-Cloud-Consultant Free Test Questions exam training can help you update with times simultaneously. So our high efficiency Service-Cloud-Consultant Free Test Questions torrent question can be your best study partner. Only 20 to 30 hours study can help you acquire proficiency in the exam. Nowadays, our learning methods become more and more convenient. Advances in technology allow us to learn freely on mobile devices. Most people define Service-Cloud-Consultant Free Test Questions study tool as regular books and imagine that the more you buy, the higher your grade may be.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So you need to be brave enough to have a try.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Free Test Questions - Salesforce Certified Service cloud consultant They are unsuspecting experts who you can count on. And whenever our customers have any problems on our Pass-Guaranteed Service-Cloud-Consultant Dumps practice engine, our experts will help them solve them at the first time. There are three versions of our Pass-Guaranteed Service-Cloud-Consultant Dumps exam questions.
Our Service-Cloud-Consultant Free Test Questions study prep is classified as three versions up to now. All these versions of our Service-Cloud-Consultant Free Test Questions exam braindumps are popular and priced cheap with high quality and accuracy rate. They achieved academic maturity so that their quality far beyond other practice materials in the market with high effectiveness and more than 98 percent of former candidates who chose our Service-Cloud-Consultant Free Test Questions practice engine win the exam with their dream certificate.
Salesforce Service-Cloud-Consultant Free Test Questions - It is our mission to help you pass the exam.
The exam questions and answers of general Salesforce certification exams are produced by the IT specialist professional experience. Goldmile-Infobiz just have these IT experts to provide you with practice questions and answers of the exam to help you pass the exam successfully. Our Goldmile-Infobiz's practice questions and answers have 100% accuracy. Purchasing products of Goldmile-Infobiz you can easily obtain Salesforce certification and so that you will have a very great improvement in IT area.
If you spend less time on playing computer games and spend more time on improving yourself, you are bound to escape from poverty. Maybe our Service-Cloud-Consultant Free Test Questions real dump could give your some help.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
Goldmile-Infobiz is a website which have very high reputation and specifically provide simulation questions, practice questions and answers for IT professionals to participate in the Salesforce certification Adobe AD0-E608-KR exam. Cisco 700-242 - Sharp tools make good work. You will have 100% confidence to participate in the exam and disposably pass Salesforce certification Fortinet FCSS_SASE_AD-24 exam. Hope you can give our CIPS L4M4 exam questions full trust, we will not disappoint you. ASIS PSP - Goldmile-Infobiz's providing training material is very close to the content of the formal examination.
Updated: May 28, 2022