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Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1 Universal Containers wants to implement Knowledge to assist agents with the resolution of cases. Which three recommendations should a consultant make to meet this requirement? Choose 3 answers A. Create an email template to send articles as PDF attachments. B. Enable agents to create their own personal articles. C. Enable suggested articles on new cases. D. Enable article submission during case close. E. Enable article customization for open cases. Answer: A,C,D
QUESTION NO: 2 The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud. Which two solutions should a Consultant recommend? Choose 2 answers A. Service Cloud Console B. Customer Community C. Automatic Call Distribution D. Knowledge Base Answer: B,D
QUESTION NO: 3 UC has two customer service contact centers and each focuses on a specific product line. Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers. A. Cross-train agents on both product lines B. Prioritize customer calls based on their SLA C. Enable agents to transfer calls to other agents D. Implement a customer self-service portal Answer: A,D
QUESTION NO: 4 A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month? A. Send an email reminder to update the article status to Published on the start date. B. Set the article publish date to automatically display the article on the start datE. C. Create a task related to the article with a reminder set for the article start date. D. Create a workflow rule to update the article status to Published on the article start date. Answer: B
QUESTION NO: 5 The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that "We will empower our customers to interact with us in the way of their choosing." Universal Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers A. Create a central "Contact Us" page which provides access to all available channels. B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number. C. Enforce that customers must search the knowledgebase before they can see the Contact Us page. D. Optimize the customer community for mobile devices to have access to the same support as desktops. E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day. Answer: A,C,D
Differ as a result the SAP C-BCBAI-2509 questions torrent geared to the needs of the user level, cultural level is uneven, have a plenty of college students in school, have a plenty of work for workers, and even some low education level of people laid off, so in order to adapt to different level differences in users, the SAP C-BCBAI-2509 exam questions at the time of writing teaching materials with a special focus on the text information expression, as little as possible the use of crude esoteric jargon, as much as possible by everyone can understand popular words to express some seem esoteric knowledge, so that more users through the SAP C-BCBAI-2509 prep guide to know that the main content of qualification examination, stimulate the learning enthusiasm of the user, arouse their interest in learning. Cisco 350-501 - It does not matter whether you can operate the computers well. You can free download the demos which are part of our Fortinet NSE7_SOC_AR-7.6 exam braindumps, you will find that how good they are for our professionals devote of themselves on compiling and updating the most accurate content of our Fortinet NSE7_SOC_AR-7.6 exam questions. Having a Salesforce certification Microsoft PL-300 exam certificate can help people who are looking for a job get better employment opportunities in the IT field and will also pave the way for a successful IT career for them. Fortinet FCP_FAC_AD-6.5 - The clients can understand the detailed information about our products by visiting the pages of our products on our company’s website.
Updated: May 28, 2022
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Service-Cloud-Consultant Latest Exam Experience exam prep has already become a famous brand all over the world in this field since we have engaged in compiling the Service-Cloud-Consultant Latest Exam Experience practice materials for more than ten years and have got a fruitful outcome. You are welcome to download the free demos to have a general idea about our Service-Cloud-Consultant Latest Exam Experiencestudy questions. If you complete for a senior position just right now, you will have absolutely advantage over others.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Of course, the right to choose is in your hands.
Passing the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Latest Exam Experience and obtaining the certificate may be the fastest and most direct way to change your position and achieve your goal. After 20 to 30 hours of studying Service-Cloud-Consultant Training Material exam materials, you can take the exam and pass it for sure. You know, the time is very tight now.
You can totally relay on us. Many candidates do not have actual combat experience, for the qualification examination is the first time to attend, they always feel aimless and worried about the Service-Cloud-Consultant Latest Exam Experience exam very much. But we can help all of these candidates on Service-Cloud-Consultant Latest Exam Experience study questions.
Salesforce Service-Cloud-Consultant Latest Exam Experience - Infinite striving to be the best is man's duty.
The purchase process of our Service-Cloud-Consultant Latest Exam Experience question torrent is very convenient for all people. In order to meet the needs of all customers, our company is willing to provide all customers with the convenient purchase way. If you buy our Service-Cloud-Consultant Latest Exam Experience study tool successfully, you will have the right to download our Service-Cloud-Consultant Latest Exam Experience exam torrent in several minutes, and then you just need to click on the link and log on to your website’s forum, you can start to learn our Service-Cloud-Consultant Latest Exam Experience question torrent. We believe the operation is very convenient for you, and you can operate it quickly. At the same time, we believe that the convenient purchase process will help you save much time.
They are unsuspecting experts who you can count on. By unremitting effort and studious research of the Service-Cloud-Consultant Latest Exam Experience practice materials, they devised our high quality and high effective Service-Cloud-Consultant Latest Exam Experience practice materials which win consensus acceptance around the world.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1 Universal Containers wants to implement Knowledge to assist agents with the resolution of cases. Which three recommendations should a consultant make to meet this requirement? Choose 3 answers A. Create an email template to send articles as PDF attachments. B. Enable agents to create their own personal articles. C. Enable suggested articles on new cases. D. Enable article submission during case close. E. Enable article customization for open cases. Answer: A,C,D
QUESTION NO: 2 The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud. Which two solutions should a Consultant recommend? Choose 2 answers A. Service Cloud Console B. Customer Community C. Automatic Call Distribution D. Knowledge Base Answer: B,D
QUESTION NO: 3 UC has two customer service contact centers and each focuses on a specific product line. Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers. A. Cross-train agents on both product lines B. Prioritize customer calls based on their SLA C. Enable agents to transfer calls to other agents D. Implement a customer self-service portal Answer: A,D
QUESTION NO: 4 A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month? A. Send an email reminder to update the article status to Published on the start date. B. Set the article publish date to automatically display the article on the start datE. C. Create a task related to the article with a reminder set for the article start date. D. Create a workflow rule to update the article status to Published on the article start date. Answer: B
QUESTION NO: 5 The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that "We will empower our customers to interact with us in the way of their choosing." Universal Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers A. Create a central "Contact Us" page which provides access to all available channels. B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number. C. Enforce that customers must search the knowledgebase before they can see the Contact Us page. D. Optimize the customer community for mobile devices to have access to the same support as desktops. E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day. Answer: A,C,D
Differ as a result the SAP C-BCBAI-2509 questions torrent geared to the needs of the user level, cultural level is uneven, have a plenty of college students in school, have a plenty of work for workers, and even some low education level of people laid off, so in order to adapt to different level differences in users, the SAP C-BCBAI-2509 exam questions at the time of writing teaching materials with a special focus on the text information expression, as little as possible the use of crude esoteric jargon, as much as possible by everyone can understand popular words to express some seem esoteric knowledge, so that more users through the SAP C-BCBAI-2509 prep guide to know that the main content of qualification examination, stimulate the learning enthusiasm of the user, arouse their interest in learning. Cisco 350-501 - It does not matter whether you can operate the computers well. You can free download the demos which are part of our Fortinet NSE7_SOC_AR-7.6 exam braindumps, you will find that how good they are for our professionals devote of themselves on compiling and updating the most accurate content of our Fortinet NSE7_SOC_AR-7.6 exam questions. Having a Salesforce certification Microsoft PL-300 exam certificate can help people who are looking for a job get better employment opportunities in the IT field and will also pave the way for a successful IT career for them. Fortinet FCP_FAC_AD-6.5 - The clients can understand the detailed information about our products by visiting the pages of our products on our company’s website.
Our business policy is "products win by quality, service win by satisfaction". I just want to share with you that here is a valid Service-Cloud-Consultant Latest Exam Experience exam cram file with 100% pass rate and amazing customer service. If you are not sure about your exam, choosing our Service-Cloud-Consultant Latest Exam Experience exam cram file will be a good choice for candidates. Our Service-Cloud-Consultant Latest Exam Experience exam prep has already become a famous brand all over the world in this field since we have engaged in compiling the Service-Cloud-Consultant Latest Exam Experience practice materials for more than ten years and have got a fruitful outcome. You are welcome to download the free demos to have a general idea about our Service-Cloud-Consultant Latest Exam Experiencestudy questions. If you complete for a senior position just right now, you will have absolutely advantage over others.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Of course, the right to choose is in your hands.
Passing the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Latest Exam Experience and obtaining the certificate may be the fastest and most direct way to change your position and achieve your goal. After 20 to 30 hours of studying Service-Cloud-Consultant Training Material exam materials, you can take the exam and pass it for sure. You know, the time is very tight now.
You can totally relay on us. Many candidates do not have actual combat experience, for the qualification examination is the first time to attend, they always feel aimless and worried about the Service-Cloud-Consultant Latest Exam Experience exam very much. But we can help all of these candidates on Service-Cloud-Consultant Latest Exam Experience study questions.
Salesforce Service-Cloud-Consultant Latest Exam Experience - Infinite striving to be the best is man's duty.
The purchase process of our Service-Cloud-Consultant Latest Exam Experience question torrent is very convenient for all people. In order to meet the needs of all customers, our company is willing to provide all customers with the convenient purchase way. If you buy our Service-Cloud-Consultant Latest Exam Experience study tool successfully, you will have the right to download our Service-Cloud-Consultant Latest Exam Experience exam torrent in several minutes, and then you just need to click on the link and log on to your website’s forum, you can start to learn our Service-Cloud-Consultant Latest Exam Experience question torrent. We believe the operation is very convenient for you, and you can operate it quickly. At the same time, we believe that the convenient purchase process will help you save much time.
They are unsuspecting experts who you can count on. By unremitting effort and studious research of the Service-Cloud-Consultant Latest Exam Experience practice materials, they devised our high quality and high effective Service-Cloud-Consultant Latest Exam Experience practice materials which win consensus acceptance around the world.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1 Universal Containers wants to implement Knowledge to assist agents with the resolution of cases. Which three recommendations should a consultant make to meet this requirement? Choose 3 answers A. Create an email template to send articles as PDF attachments. B. Enable agents to create their own personal articles. C. Enable suggested articles on new cases. D. Enable article submission during case close. E. Enable article customization for open cases. Answer: A,C,D
QUESTION NO: 2 The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud. Which two solutions should a Consultant recommend? Choose 2 answers A. Service Cloud Console B. Customer Community C. Automatic Call Distribution D. Knowledge Base Answer: B,D
QUESTION NO: 3 UC has two customer service contact centers and each focuses on a specific product line. Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers. A. Cross-train agents on both product lines B. Prioritize customer calls based on their SLA C. Enable agents to transfer calls to other agents D. Implement a customer self-service portal Answer: A,D
QUESTION NO: 4 A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month? A. Send an email reminder to update the article status to Published on the start date. B. Set the article publish date to automatically display the article on the start datE. C. Create a task related to the article with a reminder set for the article start date. D. Create a workflow rule to update the article status to Published on the article start date. Answer: B
QUESTION NO: 5 The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that "We will empower our customers to interact with us in the way of their choosing." Universal Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers A. Create a central "Contact Us" page which provides access to all available channels. B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number. C. Enforce that customers must search the knowledgebase before they can see the Contact Us page. D. Optimize the customer community for mobile devices to have access to the same support as desktops. E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day. Answer: A,C,D
Differ as a result the SAP C-BCBAI-2509 questions torrent geared to the needs of the user level, cultural level is uneven, have a plenty of college students in school, have a plenty of work for workers, and even some low education level of people laid off, so in order to adapt to different level differences in users, the SAP C-BCBAI-2509 exam questions at the time of writing teaching materials with a special focus on the text information expression, as little as possible the use of crude esoteric jargon, as much as possible by everyone can understand popular words to express some seem esoteric knowledge, so that more users through the SAP C-BCBAI-2509 prep guide to know that the main content of qualification examination, stimulate the learning enthusiasm of the user, arouse their interest in learning. Cisco 350-501 - It does not matter whether you can operate the computers well. You can free download the demos which are part of our Fortinet NSE7_SOC_AR-7.6 exam braindumps, you will find that how good they are for our professionals devote of themselves on compiling and updating the most accurate content of our Fortinet NSE7_SOC_AR-7.6 exam questions. Having a Salesforce certification Microsoft PL-300 exam certificate can help people who are looking for a job get better employment opportunities in the IT field and will also pave the way for a successful IT career for them. Fortinet FCP_FAC_AD-6.5 - The clients can understand the detailed information about our products by visiting the pages of our products on our company’s website.
