Providing services 24/7 with patient and enthusiastic staff, they are willing to make your process more convenient. So, if I can be of any help to you in the future, please feel free to contact us at any time on our Service-Cloud-Consultant New Soft Simulations exam braindumps. We can offer further help related with our Service-Cloud-Consultant New Soft Simulations study engine which win us high admiration. What is more, we provide the free demows of our Service-Cloud-Consultant New Soft Simulations study prep for our customers to download before purchase. If the user fails in the Service-Cloud-Consultant New Soft Simulations exam questions for any reason, we will refund the money after this process. Our Service-Cloud-Consultant New Soft Simulations practice prep is so popular and famous for it has the advantage that it can help students improve their test scores by improving their learning efficiency.
The Service-Cloud-Consultant New Soft Simulations training materials are so very helpful.
If you want to enjoy the real exam environment, the software version will help you solve your problem, because the software version of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant New Soft Simulations test torrent can simulate the real exam environment. Our Salesforce practice test software will give you a real exam environment with multiple learning tools that allow you to do a selective study and will help you to get the job that you are looking for. There are three effect versions of the date available for candidates who want to pass the Service-Cloud-Consultant Reliable Learning Materials exam.
You can contact with our service, and they will give you the most professional guide. Our Service-Cloud-Consultant New Soft Simulations study materials are the accumulation of professional knowledge worthy practicing and remembering. There are so many specialists who join together and contribute to the success of our Service-Cloud-Consultant New Soft Simulations guide quiz just for your needs.
Salesforce Service-Cloud-Consultant New Soft Simulations - You still can pass the exam with our help.
Don't need a lot of time and money, only 30 hours of special training, and you can easily pass your first time to attend Salesforce certification Service-Cloud-Consultant New Soft Simulations exam. Goldmile-Infobiz are able to provide you with test exercises which are closely similar with real exam questions.
And you can free download the demos of the Service-Cloud-Consultant New Soft Simulations practice engine to have a experience before payment. During the operation of the Service-Cloud-Consultant New Soft Simulations study materials on your computers, the running systems of the Service-Cloud-Consultant New Soft Simulations study guide will be flexible, which saves you a lot of troubles and help you concentrate on study.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Goldmile-Infobiz provide a training scheme for Salesforce certification PMI PMP-CN exam, which only needs 20 hours to complete and can help you well consolidate the related IT professional knowledge to let you have a good preparation for your first time to participate in Salesforce certification PMI PMP-CN exam. If you decide to buy the PMI PMP-CN reference materials from our company, we will have special people to advise and support you. Goldmile-Infobiz Salesforce Salesforce Plat-Admn-301 exam practice questions and answers is the practice test software. It means that if you do not persist in preparing for the Juniper JN0-460 exam, you are doomed to failure. Juniper JN0-232 - It is the best training materials.
Updated: May 28, 2022