Therefore, purchasing the Service-Cloud-Consultant Pass4Sure Study Materials guide torrent is the best and wisest choice for you to prepare your test. If you buy our Service-Cloud-Consultant Pass4Sure Study Materials questions torrent, the day of regretting will not come anymore. It is very economical that you just spend 20 or 30 hours then you have the Service-Cloud-Consultant Pass4Sure Study Materials certificate in your hand, which is typically beneficial for your career in the future. If you are ready to take the exam, and then use our Goldmile-Infobiz Salesforce Service-Cloud-Consultant Pass4Sure Study Materials exam training materials, we guarantee that you can pass it. If you do not pass the exam, we can give you a refund of the full cost of the materials purchased, or free to send you another product of same value. The downloading process is operational.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Stop hesitating.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Pass4Sure Study Materials - Salesforce Certified Service cloud consultant They have more competitiveness among fellow workers and are easier to be appreciated by their boss. Here has professional knowledge, powerful exam dumps and quality service, which can let you master knowledge and skill with high speed and high efficiency. What's more, it can help you are easy to cross the border and help you access to success.
Under the guidance of our Service-Cloud-Consultant Pass4Sure Study Materials test braindumps, 20-30 hours’ preparation is enough to help you obtain the Salesforce certification, which means you can have more time to do your own business as well as keep a balance between a rest and taking exams. In fact, the overload of learning seems not to be a good method, once you are weary of such a studying mode, it’s difficult for you to regain interests and energy. Therefore, we should formulate a set of high efficient study plan to make the Service-Cloud-Consultant Pass4Sure Study Materials exam dumps easier to operate.
Salesforce Service-Cloud-Consultant Pass4Sure Study Materials - Our staff will help you with genial attitude.
Our Service-Cloud-Consultant Pass4Sure Study Materials training guide has been well known in the market. Almost all candidates know our Service-Cloud-Consultant Pass4Sure Study Materials exam questions as a powerful brand. Once their classmates or colleagues need to prepare an exam, they will soon introduce them to choose our Service-Cloud-Consultant Pass4Sure Study Materials study materials. So our study materials are helpful to your preparation of the Service-Cloud-Consultant Pass4Sure Study Materials exam. As a matter of fact, we receive thousands of the warm feedbacks to thank us for helping them pass the exam.
At the same time, Service-Cloud-Consultant Pass4Sure Study Materials exam torrent will also help you count the type of the wrong question, so that you will be more targeted in the later exercises and help you achieve a real improvement. Service-Cloud-Consultant Pass4Sure Study Materials exam guide will be the most professional and dedicated tutor you have ever met, you can download and use it with complete confidence.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
But our CompTIA XK0-006 study guide will offer you the most professional guidance. To see whether our Adobe AD0-E409 training dumps are worthy to buy, you can have a try on our product right now. Amazon AWS-Developer - All in all, learning never stops! In addition, the APICS CSCP-KR exam guide function as a time-counter, and you can set fixed time to fulfill your task, so that promote your efficiency in real test. EMC D-VXR-DS-00 - You live so tired now.
Updated: May 28, 2022