Salesforce certification Service-Cloud-Consultant Practice Questions Files exams has a pivotal position in the IT industry, and I believe that a lot of IT professionals agree with it. Passing Salesforce certification Service-Cloud-Consultant Practice Questions Files exam has much difficulty and needs to have perfect IT knowledge and experience. Because after all, Salesforce certification Service-Cloud-Consultant Practice Questions Files exam is an authoritative test to inspect examinees' IT professional knowledge. For your particular inclination, we have various versions of our Service-Cloud-Consultant Practice Questions Files exam braindumps for you to choose:the PDF, the Software version and the APP online. Now take a look of their features and you can get realized of our Service-Cloud-Consultant Practice Questions Files training materials better. Compared to other questions providers, Goldmile-Infobiz Salesforce Service-Cloud-Consultant Practice Questions Files exam training materials have been far ahead.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You will not need to struggle with the exam.
The answer of this question is to use Goldmile-Infobiz's Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Practice Questions Files exam training materials, and with it you can pass your exams. Most of the materials on the market do not have a free trial function. Even some of the physical books are sealed up and cannot be read before purchase.
As we all know, Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Practice Questions Files exam training materials has very high profile, and it is also well-known in the worldwide. Why it produces such a big chain reaction? This is because Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Practice Questions Files exam training materials is is really good. And it really can help us to achieve excellent results.
Salesforce Service-Cloud-Consultant Practice Questions Files - Stop hesitating.
Elaborately designed and developed Service-Cloud-Consultant Practice Questions Files test guide as well as good learning support services are the key to assisting our customers to realize their dreams. Our Service-Cloud-Consultant Practice Questions Files study braindumps have a variety of self-learning and self-assessment functions to detect learners’ study outcomes, and the statistical reporting function of our Service-Cloud-Consultant Practice Questions Files test guide is designed for students to figure out their weaknesses and tackle the causes, thus seeking out specific methods dealing with them. Most of them give us feedback that they have learned a lot from our Service-Cloud-Consultant Practice Questions Files exam guide and think it has a lifelong benefit. They have more competitiveness among fellow workers and are easier to be appreciated by their boss. In fact, the users of our Service-Cloud-Consultant Practice Questions Files exam have won more than that, but a perpetual wealth of life.
Here has professional knowledge, powerful exam dumps and quality service, which can let you master knowledge and skill with high speed and high efficiency. What's more, it can help you are easy to cross the border and help you access to success.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Under the guidance of our EMC D-PSC-DS-01 test braindumps, 20-30 hours’ preparation is enough to help you obtain the Salesforce certification, which means you can have more time to do your own business as well as keep a balance between a rest and taking exams. The SAP C-TS422-2504 exam software designed by our Goldmile-Infobiz will help you master SAP C-TS422-2504 exam skills. Contemporarily, social competitions stimulate development of modern science, technology and business, which revolutionizes our society’s recognition to IIA IIA-CIA-Part2-KR exam and affect the quality of people’s life. SAP C-BCBTM-2502 - If you have any question about our products and services, you can contact our online support in our Goldmile-Infobiz website, and you can also contact us by email after your purchase. However, if you use our APICS CSCP-KR exam torrent, we will provide you with a comprehensive service to overcome your difficulties and effectively improve your ability.
Updated: May 28, 2022