All those supplements are also valuable for your Service-Cloud-Consultant Reliable Test Answers practice materials. Our Service-Cloud-Consultant Reliable Test Answers training materials are professional practice material under warranty. Accompanied with acceptable prices for your reference, all our Service-Cloud-Consultant Reliable Test Answers exam quiz with three versions are compiled by professional experts in this area more than ten years long. Every day of our daily life seems to be the same rhythm, work to eat and sleep, and all the daily arrangements, the exam does not go through every day, especially for the key Service-Cloud-Consultant Reliable Test Answers qualification test ready to be more common. In preparing the Service-Cloud-Consultant Reliable Test Answers qualification examination, the Service-Cloud-Consultant Reliable Test Answers study materials will provide users with the most important practice materials. More importantly, our commitment to help you become Service-Cloud-Consultant Reliable Test Answers certified does not stop in buying our products.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We have 24/7 Service Online Support services.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Reliable Test Answers - Salesforce Certified Service cloud consultant The product of Goldmile-Infobiz is a very reliable training tool for you. Whenever you have questions about our Exam Questions Service-Cloud-Consultant Vce learning quiz, you are welcome to contact us via E-mail. We sincerely offer you 24/7 online service.
Goldmile-Infobiz is a website which help you successfully pass Salesforce Service-Cloud-Consultant Reliable Test Answers. I believe that people want to have good prospects of career whatever industry they work in. Of course, there is no exception in the competitive IT industry.
Salesforce Service-Cloud-Consultant Reliable Test Answers - Goldmile-Infobiz is a professional website.
According to the statistics shown in the feedback chart, the general pass rate for latest Service-Cloud-Consultant Reliable Test Answers test prep is 98%, which is far beyond that of others in this field. In recent years, our Service-Cloud-Consultant Reliable Test Answers exam guide has been well received and have reached 99% pass rate with all our dedication. As one of the most authoritative question bank in the world, our study materials make assurance for your passing the Service-Cloud-Consultant Reliable Test Answers exam.
If you have any questions about the exam, Goldmile-Infobiz the Salesforce Service-Cloud-Consultant Reliable Test Answers will help you to solve them. Within a year, we provide free updates.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
Salesforce Sales-101 - When you start learning, you will find a lot of small buttons, which are designed carefully. SCDM CCDM - This is the achievement made by IT experts in Goldmile-Infobiz after a long period of time. Taking this into consideration, and in order to cater to the different requirements of people from different countries in the international market, we have prepared three kinds of versions of our ISTQB ISTQB-CTFL-KR preparation questions in this website, namely, PDF version, APP online and software version, and you can choose any one of them as you like. WGU Managing-Cloud-Security - But may not be able to achieve the desired effect. Cisco 300-415 - You can download and try out our Salesforce Certified Service cloud consultant exam torrent freely before you purchase our product.
Updated: May 28, 2022