Then, you need to upgrade and develop yourself. You worked in the IT industry, through what methods can you realize your dream? Taking IT certification exam and getting the certificate are the way to upgrade yourself. At present, Salesforce Service-Cloud-Consultant Reliable Test Camp exam is very popular. So you can see how you have done and know which kinds of questions of the Service-Cloud-Consultant Reliable Test Camp exam are to be learned more. With our software version of our Service-Cloud-Consultant Reliable Test Camp guide braindumps, you can practice and test yourself just like you are in a real exam for our Service-Cloud-Consultant Reliable Test Camp study materials have the advandage of simulating the real exam. Whatever exam you choose to take, Goldmile-Infobiz training dumps will be very helpful to you.
Salesforce Service Cloud Consultant Service-Cloud-Consultant The talent is everywhere in modern society.
So do not hesitate and buy our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Test Camp study guide, we believe you will find surprise from our products. All questions that may appear in the exam are included in our exam dumps. With the changes of exam outline, we also update our exam dumps at any time.
There is no exaggeration that you can be confident about your coming exam just after studying with our Service-Cloud-Consultant Reliable Test Camp preparation materials for 20 to 30 hours. Tens of thousands of our customers have benefited from our Service-Cloud-Consultant Reliable Test Camp exam dumps and passed their exams with ease. The data showed that our high pass rate is unbelievably 98% to 100%.
Salesforce Service-Cloud-Consultant Reliable Test Camp - Then you will be confident in the actual test.
The Service-Cloud-Consultant Reliable Test Camp quiz torrent we provide is compiled by experts with profound experiences according to the latest development in the theory and the practice so they are of great value. Please firstly try out our product before you decide to buy our product. It is worthy for you to buy our Service-Cloud-Consultant Reliable Test Camp exam preparation not only because it can help you pass the exam successfully but also because it saves your time and energy. Your satisfactions are our aim of the service and please take it easy to buy our Service-Cloud-Consultant Reliable Test Camp quiz torrent.
The secret of success is constancy to purpose. If your purpose is passing exams and getting a certification.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Generally speaking, you can achieve your basic goal within a week with our Microsoft AI-900-CN study guide. The USGBC LEED-Green-Associate-KR real questions are written and approved by our It experts, and tested by our senior professionals with many years' experience. So before your purchase you can have an understanding of our product and then decide whether to buy our Huawei H19-410_V1.0 study questions or not. Salesforce training pdf material is the valid tools which can help you prepare for the Avaya 77202T actual test. Pegasystems PEGACPDC25V1 - If you use the software version, you can download the app more than one computer, but you can just apply the software version in the windows operation system.
Updated: May 28, 2022