During the exam, you would be familiar with the questions, which you have practiced in our Service-Cloud-Consultant Reliable Test Cram question dumps. That’s the reason why most of our customers always pass exam easily. Our reliable Service-Cloud-Consultant Reliable Test Cram question dumps are developed by our experts who have rich experience in the fields. And our website has already became a famous brand in the market because of our reliable Service-Cloud-Consultant Reliable Test Cram exam questions. Different from all other bad quality practice materials that cheat you into spending much money on them, our Service-Cloud-Consultant Reliable Test Cram exam materials are the accumulation of professional knowledge worthy practicing and remembering. We will provide high quality assurance of Service-Cloud-Consultant Reliable Test Cram exam questions for our customers with dedication to ensure that we can develop a friendly and sustainable relationship.
Salesforce Service Cloud Consultant Service-Cloud-Consultant The free demo has three versions.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Test Cram exam materials have always been considered for the users. Where is a will, there is a way. And our Reliable Examcollection Service-Cloud-Consultant exam questions are the exact way which can help you pass the exam and get the certification with ease.
Prior to your decision on which Service-Cloud-Consultant Reliable Test Cram exam questions to buy, please inform us of your email address on the Service-Cloud-Consultant Reliable Test Cram study guide so that we can make sure that you can have a try on the free demos of our Service-Cloud-Consultant Reliable Test Cram practice materials. We hope that the Service-Cloud-Consultant Reliable Test Cram learning braindumps you purchased are the best for you. And you can free download all of the three versions to have a fully understanding and feeling.
Salesforce Service-Cloud-Consultant Reliable Test Cram - They all have high authority in the IT area.
Generally speaking, Service-Cloud-Consultant Reliable Test Cram certification has become one of the most authoritative voices speaking to us today. Let us make our life easier by learning to choose the proper Service-Cloud-Consultant Reliable Test Cram test answers, pass the exam, obtain the certification, and be the master of your own life, not its salve. There are so many of them that they make you believe that their product is what you are looking for. With one type of Service-Cloud-Consultant Reliable Test Cram exam study materials are often shown one after another so that you are confused as to which product you should choose.
Now many IT professionals agree that Salesforce certification Service-Cloud-Consultant Reliable Test Cram exam certificate is a stepping stone to the peak of the IT industry. Salesforce certification Service-Cloud-Consultant Reliable Test Cram exam is an exam concerned by lots of IT professionals.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Pegasystems PEGACPDS25V1 study engine is so amazing. Goldmile-Infobiz's simulation test software and related questions of VMware 250-612 certification exam are produced by the analysis of VMware 250-612 exam outline, and they can definitely help you pass your first time to participate in VMware 250-612 certification exam. Goldmile-Infobiz is a wonderful study platform that contains our hearty wish for you to pass the exam by our Workday Workday-Pro-HCM-Reporting exam materials. Salesforce CertNexus AIP-210 is a certification exam which is able to change your life. Our commitment of helping you to pass Huawei H12-611_V2.0 exam will never change.
Updated: May 28, 2022