We have a lasting and sustainable cooperation with customers who are willing to purchase our Service-Cloud-Consultant Reliable Test Testking actual exam. We try our best to renovate and update our Service-Cloud-Consultant Reliable Test Testking study materials in order to help you fill the knowledge gap during your learning process, thus increasing your confidence and success rate. At the same time, Service-Cloud-Consultant Reliable Test Testking preparation baindumps can keep pace with the digitized world by providing timely application. As we sell electronic files, there is no need to ship. After payment you can receive Service-Cloud-Consultant Reliable Test Testking exam review questions you purchase soon so that you can study before. We have testified more and more candidates’ triumph with our Service-Cloud-Consultant Reliable Test Testking practice materials.
Salesforce Service Cloud Consultant Service-Cloud-Consultant They are reflection of our experts’ authority.
We have helped millions of thousands of candidates to prepare for the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Test Testking exam and all of them have got a fruitful outcome, we believe you will be the next winner as long as you join in us! We take so much pride in the high pass rate of our Service-Cloud-Consultant Certificate Exam study questions because according to the statistics from the feedbacks of all of our customers, under the guidance of our Service-Cloud-Consultant Certificate Exam exam materials the pass rate has reached as high as 98% to 100%, which marks the highest pass rate in the field. So if you really want to pass the Service-Cloud-Consultant Certificate Exam exam as well as getting the certification with no danger of anything going wrong, just feel rest assured to buy our Service-Cloud-Consultant Certificate Exam learning guide.
Our Service-Cloud-Consultant Reliable Test Testking practice dumps is high quality product revised by hundreds of experts according to the changes in the syllabus and the latest developments in theory and practice, it is focused and well-targeted, so that each student can complete the learning of important content in the shortest time. With Service-Cloud-Consultant Reliable Test Testking training prep, you only need to spend 20 to 30 hours of practice before you take the Service-Cloud-Consultant Reliable Test Testking exam.
Salesforce Service-Cloud-Consultant Reliable Test Testking - Come to try and you will be satisfied!
To be the best global supplier of electronic Service-Cloud-Consultant Reliable Test Testking study materials for our customers through innovation and enhancement of our customers' satisfaction has always been our common pursuit. The advantages of our Service-Cloud-Consultant Reliable Test Testking guide dumps are too many to count. And the most important point is that the pass rate of our Service-Cloud-Consultant Reliable Test Testking learning quiz is preety high as 98% to 99%. I guess this is also the candidates care most as well. You can totally trust in our Service-Cloud-Consultant Reliable Test Testking exam questions!
Our exam materials can installation and download set no limits for the amount of the computers and persons. We guarantee you that the Service-Cloud-Consultant Reliable Test Testking study materials we provide to you are useful and can help you pass the test.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Our Broadcom 250-584 training materials have been honored as the panacea for the candidates for the exam since all of the contents in the Broadcom 250-584 guide quiz are the essences of the exam. Huawei H19-485_V1.0 - We can promise that you would like to welcome this opportunity to kill two birds with one stone. Just let us know your puzzles on ACAMS CKYCA study materials and we will figure out together. Besides, many exam candidates are looking forward to the advent of new Huawei H19-338-ENU versions in the future. Our company employs experts in many fields to write Cisco 300-415 study guide, so you can rest assured of the quality of our Cisco 300-415 learning materials.
Updated: May 28, 2022