Every addition or subtraction of Service-Cloud-Consultant Study Guide Book exam questions in the exam syllabus is updated in our braindumps instantly. Practice on real Service-Cloud-Consultant Study Guide Book exam questions and we have provided their answers too for your convenience. If you put just a bit of extra effort, you can score the highest possible score in the real Service-Cloud-Consultant Study Guide Book exam because our Service-Cloud-Consultant Study Guide Book exam preparation dumps are designed for the best results. While accumulating these abundant knowledge and experience needs a lot of time. Maybe you can choose some training courses or training tool and spending a certain amount of money to select a high quality training institution's training program is worthful. We are very confident in the quality of Service-Cloud-Consultant Study Guide Book} guide dumps.
Salesforce Service Cloud Consultant Service-Cloud-Consultant SWREG payment costs more tax.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Study Guide Book study materials can satisfy their wishes and they only spare little time to prepare for exam. Our goal is ensure you get high passing score in the Service-Cloud-Consultant Valid Exam Passing Score practice exam with less effort and less time. The accuracy of our questions and answers will the guarantee of passing actual test.
Are you staying up for the Service-Cloud-Consultant Study Guide Book exam day and night? Do you have no free time to contact with your friends and families because of preparing for the exam? Are you tired of preparing for different kinds of exams? If your answer is yes, please buy our Service-Cloud-Consultant Study Guide Book exam questions, which is equipped with a high quality. We can make sure that our Service-Cloud-Consultant Study Guide Book study materials have the ability to help you solve your problem, and you will not be troubled by these questions above.
Salesforce Service-Cloud-Consultant Study Guide Book free demo is available for everyone.
if you want to pass your Service-Cloud-Consultant Study Guide Book exam and get the certification in a short time, choosing the suitable Service-Cloud-Consultant Study Guide Book exam questions are very important for you. You must pay more attention to the study materials. In order to provide all customers with the suitable study materials, a lot of experts from our company designed the Service-Cloud-Consultant Study Guide Book training materials. We can promise that if you buy our products, it will be very easy for you to pass your Service-Cloud-Consultant Study Guide Book exam and get the certification.
We provide services 24/7 with patient and enthusiastic staff. All moves are responsible due to your benefits.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
That helping you pass the CIPS L4M5 exam successfully has been given priority to our agenda. With our Fortinet NSE5_SSE_AD-7.6 practice exam, you only need to spend 20 to 30 hours in preparation since there are all essence contents in our Fortinet NSE5_SSE_AD-7.6 study materials. No matter you are a student, a office staff or even a housewife, you can always find your most situable way to study our Microsoft AZ-900-KR exam Q&A. And thousands of candidates have achieved their dreams and ambitions with the help of our outstanding Microsoft AZ-305 training materials. Our Salesforce MCE-Admn-201 quiz torrent can help you get out of trouble regain confidence and embrace a better life.
Updated: May 28, 2022