All that we have done is just to help you easily pass the Service-Cloud-Consultant Test Dumps Demo exam. If you are worrying about that there is no enough time to prepare for Service-Cloud-Consultant Test Dumps Demo exam, or you can't find the authoritative study materials about Service-Cloud-Consultant Test Dumps Demo exam, but when you read this article, your worries will be deleted completely. The latest Service-Cloud-Consultant Test Dumps Demo exam review materials offered by our Goldmile-Infobiz will help you complete the Service-Cloud-Consultant Test Dumps Demo exam preparation in short time. There are so many striking points of our Service-Cloud-Consultant Test Dumps Demo preparation exam. If you want to have a better understanding of our Service-Cloud-Consultant Test Dumps Demo exam braindumps, just come and have a try! Our professional team checks the update of every exam materials every day, so please rest assured that the Service-Cloud-Consultant Test Dumps Demo exam software you are using must contain the latest and most information.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Now, everything is different.
We are providing latest Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Dumps Demo PDF question answers to help you prepare exam while working in the office to save your time. Take away your satisfied Service-Cloud-Consultant Latest Exam Simulator preparation quiz and begin your new learning journey. You will benefit a lot after you finish learning our Service-Cloud-Consultant Latest Exam Simulator study materials just as our other loyal customers.
Our Service-Cloud-Consultant Test Dumps Demo study materials are excellent examination review products composed by senior industry experts that focuses on researching the mock examination products which simulate the real Service-Cloud-Consultant Test Dumps Demo test environment. Experts fully considered the differences in learning methods and examination models between different majors and eventually formed a complete review system. It will help you to pass Service-Cloud-Consultant Test Dumps Demo exam successfully after a series of exercises, correction of errors, and self-improvement.
Salesforce Service-Cloud-Consultant Test Dumps Demo - .
The Service-Cloud-Consultant Test Dumps Demo practice questions that are best for you will definitely make you feel more effective in less time. The cost of Service-Cloud-Consultant Test Dumps Demo studying materials is really very high. Selecting our study materials is definitely your right decision. Of course, you can also make a decision after using the trial version. With our Service-Cloud-Consultant Test Dumps Demo real exam, we look forward to your joining. And our Service-Cloud-Consultant Test Dumps Demo exam braindumps will never let you down.
You never know what you can get till you try. It is universally acknowledged that mock examination is of great significance for those who are preparing for the exam since candidates can find deficiencies of their knowledge as well as their shortcomings in the practice test, so that they can enrich their knowledge before the real Service-Cloud-Consultant Test Dumps Demo exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Second, in terms of quality, we guarantee the authority of ISACA CDPSE study materials in many ways. Under the instruction of our SOCRA CCRP test prep, you are able to finish your task in a very short time and pass the exam without mistakes to obtain the Salesforce certificate. Ping Identity PAP-001 - Only when we have enough qualifications to prove our ability can we defeat our opponents in the harsh reality. So many our customers have benefited form our CFA Institute Sustainable-Investing preparation quiz, so will you! EMC D-UN-DY-23 - You may have gone through a lot of exams.
Updated: May 28, 2022