Goldmile-Infobiz training tool is very comprehensive and includes online services and after-sales service. Professional research data is our online service and it contains simulation training examination and practice questions and answers about Salesforce certification Service-Cloud-Consultant Valid Cram Materials exam. Goldmile-Infobiz's after-sales service is not only to provide the latest exam practice questions and answers and dynamic news about Salesforce Service-Cloud-Consultant Valid Cram Materials certification, but also constantly updated exam practice questions and answers and binding. If you can’t wait getting the certificate, you are supposed to choose our Service-Cloud-Consultant Valid Cram Materials study guide. our Service-Cloud-Consultant Valid Cram Materials actual exam has won thousands of people’s support. Besides, exercises we provide are very close to the real exam questions, almost the same.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can totally rely on us.
Goldmile-Infobiz provide different training tools and resources to prepare for the Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Cram Materials exam. Goldmile-Infobiz's study guides are your best ally to get a definite success in Service-Cloud-Consultant Latest Exam Question exam. The guides contain excellent information, exam-oriented questions and answers format on all topics of the certification syllabus.
Goldmile-Infobiz ensure that the first time you take the exam will be able to pass the exam to obtain the exam certification. Because Goldmile-Infobiz can provide to you the highest quality analog Salesforce Service-Cloud-Consultant Valid Cram Materials Exam will take you into the exam step by step. Goldmile-Infobiz guarantee that Salesforce Service-Cloud-Consultant Valid Cram Materials exam questions and answers can help you to pass the exam successfully.
Salesforce Service-Cloud-Consultant Valid Cram Materials - With it you will have a key to success.
Maybe this is the first time you choose our Service-Cloud-Consultant Valid Cram Materials practice materials, so it is understandable you may wander more useful information of our Service-Cloud-Consultant Valid Cram Materials exam dumps. Those free demos give you simple demonstration of our Service-Cloud-Consultant Valid Cram Materials study guide. It is unquestionable necessary for you to have an initial look of them before buying any. They are some brief introductions and basic information but also impressive. Just have a try and you will be interested in them!
Goldmile-Infobiz can provide you with everything you need. IT certification exam is very popular examination in the current society, especially in the IT industry.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
The passing rate and the hit rate are also very high, there are thousands of candidates choose to trust our Microsoft DP-900 guide torrent and they have passed the exam. Goldmile-Infobiz Salesforce SCDM CCDM certification training dumps have an advantage over any other exam dumps. I can guarantee that you will have no regrets about using our EXIN CDCS test braindumps When the time for action arrives, stop thinking and go in, try our EXIN CDCS exam torrent, you will find our products will be a very good choice for you to pass your exam and get you certificate in a short time. SAP C-TS4FI-2023 - Don't hesitate. Microsoft PL-600 - Actually, you must not impoverish your ambition.
Updated: May 28, 2022