We have tried our best to find all reference books. Then our experts have carefully summarized all relevant materials of the Service-Cloud-Consultant Valid Exam Testking exam. Also, annual official test is also included. Our Service-Cloud-Consultant Valid Exam Testking learning guide has been enriching the content and form of the product in order to meet the needs of users. No matter what kind of learning method you like, you can find the best one for you at Service-Cloud-Consultant Valid Exam Testking exam materials. All consumers who are interested in Service-Cloud-Consultant Valid Exam Testking guide materials can download our free trial database at any time by visiting our platform.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Sharp tools make good work.
You will have 100% confidence to participate in the exam and disposably pass Salesforce certification Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Exam Testking exam. Hope you can give our Service-Cloud-Consultant Reliable Test Labs exam questions full trust, we will not disappoint you. And with our Service-Cloud-Consultant Reliable Test Labs study materials, you are bound to pass the exam.
Goldmile-Infobiz's providing training material is very close to the content of the formal examination. Through our short-term special training You can quickly grasp IT professional knowledge, and then have a good preparation for your exam. We promise that we will do our best to help you pass the Salesforce certification Service-Cloud-Consultant Valid Exam Testking exam.
Salesforce Service-Cloud-Consultant Valid Exam Testking - But it is not easy to pass the exam.
If you are still hesitate to choose our Goldmile-Infobiz, you can try to free download part of Salesforce Service-Cloud-Consultant Valid Exam Testking exam certification exam questions and answers provided in our Goldmile-Infobiz. So that you can know the high reliability of our Goldmile-Infobiz. Our Goldmile-Infobiz will be your best selection and guarantee to pass Salesforce Service-Cloud-Consultant Valid Exam Testking exam certification. Your choose of our Goldmile-Infobiz is equal to choose success.
One is PDF, and other is software, it is easy to download. The IT professionals and industrious experts in Goldmile-Infobiz make full use of their knowledge and experience to provide the best products for the candidates.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 2
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 3
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
You can free download part of practice questions and answers of Salesforce certification ACAMS CAMS7-KR exam online as a try. Fortinet NSE7_OTS-7.2 - If you have a faith, then go to defend it. Microsoft GH-100 - Many people think that passing some difficult IT certification exams needs to be proficient in much of IT expertise and only these IT personnels who grasp the comprehensive IT knowledge would be able to enroll in the exam. When you suspect your level of knowledge, and cramming before the exam, do you think of how to pass the Salesforce Palo Alto Networks PCNSE exam with confidence? Do not worry, Goldmile-Infobiz is the only provider of training materials that can help you to pass the exam. Goldmile-Infobiz can provide you a pertinence training and high quality exercises, which is your best preparation for your first time to attend Salesforce certification IIA IIA-CIA-Part3-KR exam.
Updated: May 28, 2022