Since we are 100% sure of the content we provide a Money Back Guarantee offer! We belive taht Service-Cloud-Consultant Valid Test Answers braindumps can help you pass your Service-Cloud-Consultant Valid Test Answers exam with minimal effort. This Salesforce braindump study package contains Service-Cloud-Consultant Valid Test Answers latest questions and answers from the real Service-Cloud-Consultant Valid Test Answers exam. Goldmile-Infobiz is offering very reliable Service-Cloud-Consultant Valid Test Answers real questions answers. Our key advantages are that 1. We have a lasting and sustainable cooperation with customers who are willing to purchase our Service-Cloud-Consultant Valid Test Answers actual exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So just come and have a try!
Full details on our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Test Answers test braindumps are available as follows. It is a package of Reliable Test Service-Cloud-Consultant Topics Pdf braindumps that is prepared by the proficient experts. These Reliable Test Service-Cloud-Consultant Topics Pdf exam questions dumps are of high quality and are designed for the convenience of the candidates.
We have developed three versions of our Service-Cloud-Consultant Valid Test Answers exam questions. So you can choose the version of Service-Cloud-Consultant Valid Test Answers training guide according to your interests and habits. And if you buy the value pack, you have all of the three versions, the price is quite preferential and you can enjoy all of the study experiences.
Salesforce Service-Cloud-Consultant Valid Test Answers - You can browser our official websites.
During nearly ten years, our Service-Cloud-Consultant Valid Test Answers exam questions have met with warm reception and quick sale in the international market. Our Service-Cloud-Consultant Valid Test Answers study materials are not only as reasonable priced as other makers, but also they are distinctly superior in the many respects. With tens of thousands of our loyal customers supporting us all the way, we believe we will do a better job in this career. More and more candidates will be benefited from our excellent Service-Cloud-Consultant Valid Test Answers training guide!
Our Service-Cloud-Consultant Valid Test Answers training prep was produced by many experts, and the content was very rich. At the same time, the experts constantly updated the contents of the Service-Cloud-Consultant Valid Test Answers study materials according to the changes in the society.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
That is the reason why I want to recommend our Salesforce MCE-Admn-201 prep guide to you, because we believe this is what you have been looking for. As long as you download our Fortinet NSE7_SOC_AR-7.6 practice engine, you will be surprised to find that Fortinet NSE7_SOC_AR-7.6 learning guide is well designed in every detail no matter the content or the displays. PRINCE2 PRINCE2Foundation - You may try it! The service tenet of our company and all the staff work mission is: through constant innovation and providing the best quality service, make the ACFE CFE-Investigation question guide become the best customers electronic test study materials. If you buy our ServiceNow CIS-SM test prep you will pass the exam easily and successfully，and you will realize you dream to find an ideal job and earn a high income.
Updated: May 28, 2022