Our company is considerably cautious in the selection of talent and always hires employees with store of specialized knowledge and skills on our Service-Cloud-Consultant Valid Test Objectives exam questions. All the members of our experts and working staff maintain a high sense of responsibility, which is why there are so many people choose our Service-Cloud-Consultant Valid Test Objectives exam materials and to be our long-term partner. Believe in our Service-Cloud-Consultant Valid Test Objectives study guide, and you will have a brighter future! And you can click all three formats of our Service-Cloud-Consultant Valid Test Objectives exam dumps to see. The page of our Service-Cloud-Consultant Valid Test Objectives simulating materials provides demo which are sample questions. There are different versions of our Service-Cloud-Consultant Valid Test Objectives learning materials: the PDF, Software and APP online versions.
Service-Cloud-Consultant Valid Test Objectives study material is suitable for all people.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Valid Test Objectives - Salesforce Certified Service cloud consultant You know how important this certification to you. So a wise and diligent person should absorb more knowledge when they are still young. At present, our Service-Cloud-Consultant Flexible Learning Mode study prep has gained wide popularity among different age groups.
The person who has been able to succeed is because that he believed he can do it. Goldmile-Infobiz is able to help each IT person, because it has the capability. Goldmile-Infobiz Salesforce Service-Cloud-Consultant Valid Test Objectives exam training materials can help you to pass the exam.
Salesforce Service-Cloud-Consultant Valid Test Objectives had a deeper impact on our work.
If you want to walk into the test center with confidence, you should prepare well for Service-Cloud-Consultant Valid Test Objectives certification. While, where to get the accurate and valid Salesforce study pdf is another question puzzling you. Now, Service-Cloud-Consultant Valid Test Objectives sure pass exam will help you step ahead in the real exam and assist you get your Service-Cloud-Consultant Valid Test Objectives certification easily. Our Service-Cloud-Consultant Valid Test Objectives test questions answers will provide the best valid and accurate knowledge for you and give you right reference. You will successfully pass your actual test with the help of our high quality and high hit-rate Service-Cloud-Consultant Valid Test Objectives study torrent.
However, the exam is very difficult for a lot of people. Especially if you do not choose the correct study materials and find a suitable way, it will be more difficult for you to pass the exam and get the Service-Cloud-Consultant Valid Test Objectives related certification.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
If you are willing, our Salesforce OMG OMG-OCEB2-FUND100 valid exam simulations file can help you clear exam and regain confidence. Thus, users do not have to worry about such trivial issues as typesetting and proofreading, just focus on spending the most practice to use our EMC D-PST-OE-23 learning materials. Our braindumps for Nutanix NCP-MCA real exam are written to highest standard of technical profession, tested by our senior IT experts and certified trainers. Believe it or not, our Cisco 300-715 preparation questions will relieve you from poverty. It is our aspiration to help candidates get certification in their first try with our latest Autodesk RVT_ELEC_01101 exam prep and valid pass guide.
Updated: May 28, 2022