Please feel free to contact us if you have any problems. Our Service-Cloud-Consultant Vce Exam Simulator learning question can provide you with a comprehensive service beyond your imagination. Service-Cloud-Consultant Vce Exam Simulator exam guide has a first-class service team to provide you with 24-hour efficient online services. You can instantly download the free trial of Service-Cloud-Consultant Vce Exam Simulator exam pdf and check its credibility before you decide to buy. Our Service-Cloud-Consultant Vce Exam Simulator free dumps are applied to all level of candidates and ensure you get high passing score in their first try. Modern society needs solid foundation, broad knowledge, and comprehensive quality of compound talents.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We have 24/7 Service Online Support services.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Vce Exam Simulator - Salesforce Certified Service cloud consultant The product of Goldmile-Infobiz is a very reliable training tool for you. Whenever you have questions about our Service-Cloud-Consultant Valid Cram Materials learning quiz, you are welcome to contact us via E-mail. We sincerely offer you 24/7 online service.
Goldmile-Infobiz is a website which help you successfully pass Salesforce Service-Cloud-Consultant Vce Exam Simulator. I believe that people want to have good prospects of career whatever industry they work in. Of course, there is no exception in the competitive IT industry.
Salesforce Service-Cloud-Consultant Vce Exam Simulator - Goldmile-Infobiz is a professional website.
According to the statistics shown in the feedback chart, the general pass rate for latest Service-Cloud-Consultant Vce Exam Simulator test prep is 98%, which is far beyond that of others in this field. In recent years, our Service-Cloud-Consultant Vce Exam Simulator exam guide has been well received and have reached 99% pass rate with all our dedication. As one of the most authoritative question bank in the world, our study materials make assurance for your passing the Service-Cloud-Consultant Vce Exam Simulator exam.
If you have any questions about the exam, Goldmile-Infobiz the Salesforce Service-Cloud-Consultant Vce Exam Simulator will help you to solve them. Within a year, we provide free updates.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Pegasystems PEGACPBA24V1 - When you start learning, you will find a lot of small buttons, which are designed carefully. CompTIA 220-1101 - The site of Goldmile-Infobiz is well-known on a global scale. You will our SAP C-ARSUM-2508 exam dumps are the best! Microsoft AZ-400 - This training matrial is not only have reasonable price, and will save you a lot of time. You can also know how to contact us and what other client’s evaluations about our IIA IIA-CIA-Part3-KR test braindumps.
Updated: May 28, 2022