You can download and try out our latest Service-Cloud-Consultant Latest Real Exam Answers quiz torrent freely before your purchase. Being respected and gaining a high social status maybe what you always long for. But if you want to achieve that you must own good abilities and profound knowledge in some certain area. Buy our products today, and you will open a new door, and you will get a better future. We can make you pay a minimum of effort to get the greatest success. Just have a try and you will love our Service-Cloud-Consultant Latest Real Exam Answers exam questions.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You must work hard to upgrade your IT skills.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Latest Real Exam Answers - Salesforce Certified Service cloud consultant So you don't have to worry about the operational complexity. So you can quickly know your weaknesses and shortcomings, which is helpful to your further study. For easy use, Goldmile-Infobiz provides you with different version exam dumps.
Our experts are constantly looking for creative way to immortalize our Service-Cloud-Consultant Latest Real Exam Answers actual exam in this line. Their masterpieces are instrumental to offer help and improve your performance in the real exam. Being dedicated to these practice materials painstakingly and pooling useful points into our Service-Cloud-Consultant Latest Real Exam Answers exam materials with perfect arrangement and scientific compilation of messages, our Service-Cloud-Consultant Latest Real Exam Answers practice materials can propel the exam candidates to practice with efficiency.
Salesforce Service-Cloud-Consultant Latest Real Exam Answers - Just buy it and you will love it!
With Service-Cloud-Consultant Latest Real Exam Answers practice materials, you don't need to spend a lot of time and effort on reviewing and preparing. For everyone, time is precious. Office workers and mothers are very busy at work and home; students may have studies or other things. Using Service-Cloud-Consultant Latest Real Exam Answers guide questions, you only need to spend a small amount of time to master the core key knowledge, pass the Service-Cloud-Consultant Latest Real Exam Answers exam, and get a certificate.
If you are satisfied with our Service-Cloud-Consultant Latest Real Exam Answers training guide, come to choose and purchase. If you buy the Software or the APP online version of our Service-Cloud-Consultant Latest Real Exam Answers study materials, you will find that the timer can aid you control the time.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
EXIN PR2F - Goldmile-Infobiz's braindumps provide you the gist of the entire syllabus in a specific set of questions and answers. All experts and professors of our company have been trying their best to persist in innovate and developing the Huawei H19-162_V1.0 test training materials all the time in order to provide the best products for all people and keep competitive in the global market. Learning our Oracle 1Z0-1055-25 study quiz can also be a pleasant process. Our HP HPE0-J82 learning questions will inspire your motivation to improve yourself. To other workers who want to keep up with the time and being competent in today’s world, you are also looking for some effective Pegasystems PEGACPRSA22V1 exam prep as well.
Updated: May 28, 2022