The updated version of the Service-Cloud-Consultant Latest Study Questions Ppt study guide will be different from the old version. Some details will be perfected and the system will be updated. You will enjoy learning on our Service-Cloud-Consultant Latest Study Questions Ppt exam questions for its wonderful and latest design with the latest technologies applied. Believe me you can get it too and you will be benefited by our Service-Cloud-Consultant Latest Study Questions Ppt study guide as well. Just have a try on our Service-Cloud-Consultant Latest Study Questions Ppt learning prep, and you will fall in love with it. It is quite convenient.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can get what you want!
Salesforce Service Cloud Consultant Service-Cloud-Consultant Latest Study Questions Ppt - Salesforce Certified Service cloud consultant In addition, there are three different versions for all people to choose. Every day they are on duty to check for updates of Service-Cloud-Consultant Exam Introduction study materials for providing timely application. We also welcome the suggestions from our customers, as long as our clients propose rationally.
Currently, my company has introduced a variety of learning materials, covering almost all the official certification of qualification exams, and each Service-Cloud-Consultant Latest Study Questions Ppt practice dump in our online store before the listing, are subject to stringent quality checks within the company. Thus, users do not have to worry about such trivial issues as typesetting and proofreading, just focus on spending the most practice to use our {CertName} test materials. After careful preparation, I believe you will be able to pass the exam.
Salesforce Service-Cloud-Consultant Latest Study Questions Ppt - Quickly, the scores will display on the screen.
Good opportunities are always for those who prepare themselves well. You should update yourself when you are still young. Our Service-Cloud-Consultant Latest Study Questions Ppt study materials might be a good choice for you. The contents of our study materials are the most suitable for busy people. You can have a quick revision of the Service-Cloud-Consultant Latest Study Questions Ppt study materials in your spare time. Also, you can memorize the knowledge quickly. There almost have no troubles to your normal life. You can make use of your spare moment to study our Service-Cloud-Consultant Latest Study Questions Ppt study materials. The results will become better with your constant exercises. Please have a brave attempt.
You cannot always stay in one place. So the three versions of the Service-Cloud-Consultant Latest Study Questions Ppt study materials are suitable for different situations.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Palo Alto Networks PCNSE - Goldmile-Infobiz is an excellent IT certification examination information website. The Linux Foundation CNPA certification exam training tools contains the latest studied materials of the exam supplied by IT experts. Snowflake COF-C02 - In Goldmile-Infobiz you can always find out the most suitable training way for you to pass the exam easily. The industrious Goldmile-Infobiz's IT experts through their own expertise and experience continuously produce the latest Salesforce Salesforce Health-Cloud-Accredited-Professional training materials to facilitate IT professionals to pass the Salesforce certification Salesforce Health-Cloud-Accredited-Professional exam. Please select Goldmile-Infobiz, it will be the best guarantee for you to pass Cisco 300-610 certification exam.
Updated: May 28, 2022