Our reliable Service-Cloud-Consultant New Study Guide Book question dumps are developed by our experts who have rich experience in the fields. Constant updating of the Service-Cloud-Consultant New Study Guide Book prep guide keeps the high accuracy of exam questions thus will help you get use the Service-Cloud-Consultant New Study Guide Book exam quickly. During the exam, you would be familiar with the questions, which you have practiced in our Service-Cloud-Consultant New Study Guide Book question dumps. All intricate points of our Service-Cloud-Consultant New Study Guide Book study guide will not be challenging anymore. They are harbingers of successful outcomes. Secondly, our Service-Cloud-Consultant New Study Guide Book exam questions will spare no effort to perfect after-sales services.
Salesforce Service Cloud Consultant Service-Cloud-Consultant What is more, we offer customer services 24/7.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant New Study Guide Book study materials capture the essence of professional knowledge and lead you to desirable results effortlessly. Salesforce Certified Service cloud consultant study questions provide free trial service for consumers. If you are interested in New Practice Questions Service-Cloud-Consultant Ebook exam material, you only need to enter our official website, and you can immediately download and experience our trial PDF file for free.
It is evident to all that the Service-Cloud-Consultant New Study Guide Book test torrent from our company has a high quality all the time. A lot of people who have bought our products can agree that our Service-Cloud-Consultant New Study Guide Book test questions are very useful for them to get the certification. There have been 99 percent people used our Service-Cloud-Consultant New Study Guide Book exam prep that have passed their exam and get the certification, more importantly, there are signs that this number is increasing slightly.
Salesforce Service-Cloud-Consultant New Study Guide Book - They all have high authority in the IT area.
Generally speaking, Service-Cloud-Consultant New Study Guide Book certification has become one of the most authoritative voices speaking to us today. Let us make our life easier by learning to choose the proper Service-Cloud-Consultant New Study Guide Book test answers, pass the exam, obtain the certification, and be the master of your own life, not its salve. There are so many of them that they make you believe that their product is what you are looking for. With one type of Service-Cloud-Consultant New Study Guide Book exam study materials are often shown one after another so that you are confused as to which product you should choose.
Now many IT professionals agree that Salesforce certification Service-Cloud-Consultant New Study Guide Book exam certificate is a stepping stone to the peak of the IT industry. Salesforce certification Service-Cloud-Consultant New Study Guide Book exam is an exam concerned by lots of IT professionals.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
HP HPE6-A87 - You no longer have to worry about after the exam. ISTQB ISTQB-CTFL - A lot of candidates who choose to use the Goldmile-Infobiz's product have passed IT certification exams for only one time. By devoting in this area so many years, we are omnipotent to solve the problems about the The Open Group OGBA-101 learning questions with stalwart confidence. Goldmile-Infobiz is a website for Salesforce certification Microsoft MS-102-KR exam to provide a short-term effective training. Learning with our VMware 2V0-16.25 learning guide is quiet a simple thing, but some problems might emerge during your process of VMware 2V0-16.25 exam materials or buying.
Updated: May 28, 2022