We stipulate the quality and accuracy of Service-Cloud-Consultant New Study Questions Pdf exam questions every year for your prospective dream. And our experts team keep close eyes on the upfront message that can help you deal with the new question points emerging during your simulation exercise of Service-Cloud-Consultant New Study Questions Pdf practice materials. So instead of being seduced by the prospect of financial reward solely, we consider more to the interest and favor of our customers. According to different audience groups, our products for the examination of the teaching content of a careful division, so that every user can find a suitable degree of learning materials. More and more candidates choose our Service-Cloud-Consultant New Study Questions Pdf quiz guide, they are constantly improving, so what are you hesitating about? As long as users buy our products online, our Salesforce Certified Service cloud consultant practice materials will be shared in five minutes, so hold now, but review it! We promise you that Service-Cloud-Consultant New Study Questions Pdf actual exam must be worth purchasing, and they can be your helper on your way to get success in gaining the Service-Cloud-Consultant New Study Questions Pdf certificate.
Salesforce Service Cloud Consultant Service-Cloud-Consultant The data are unique-particular in this career.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant New Study Questions Pdf real exam is written by hundreds of experts, and you can rest assured that the contents of the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant New Study Questions Pdf study materials are contained. All exam candidates make overt progress after using our Reliable Service-Cloud-Consultant Practice Materials quiz torrent. By devoting ourselves to providing high-quality practice materials to our customers all these years, we can guarantee all content are the essential part to practice and remember.
You can see that so many people are already ahead of you! You really don't have time to hesitate. If you really want to improve your ability, you should quickly purchase our Service-Cloud-Consultant New Study Questions Pdf study braindumps!
Salesforce Service-Cloud-Consultant New Study Questions Pdf - And you can choose the favorite one.
In today's society, many people are busy every day and they think about changing their status of profession. They want to improve their competitiveness in the labor market, but they are worried that it is not easy to obtain the certification of Service-Cloud-Consultant New Study Questions Pdf. Our study tool can meet your needs. Once you use our Service-Cloud-Consultant New Study Questions Pdf exam materials, you don't have to worry about consuming too much time, because high efficiency is our great advantage. You only need to spend 20 to 30 hours on practicing and consolidating of our Service-Cloud-Consultant New Study Questions Pdf learning material, you will have a good result. After years of development practice, our Service-Cloud-Consultant New Study Questions Pdf test torrent is absolutely the best. You will embrace a better future if you choose our Service-Cloud-Consultant New Study Questions Pdf exam materials.
Many exam candidates are uninformed about the fact that our Service-Cloud-Consultant New Study Questions Pdf preparation materials can help them with higher chance of getting success than others. It is all about efficiency and accuracy.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
During the exam, you would be familiar with the questions, which you have practiced in our Microsoft MD-102 question dumps. And our website has already became a famous brand in the market because of our reliable Amazon SCS-C02 exam questions. We will provide high quality assurance of Microsoft SC-100-KR exam questions for our customers with dedication to ensure that we can develop a friendly and sustainable relationship. Databricks Databricks-Certified-Professional-Data-Engineer - For more textual content about practicing exam questions, you can download our products with reasonable prices and get your practice begin within 5 minutes. As for your concern about the network virus invasion, Salesforce Plat-101 learning materials guarantee that our purchasing channel is absolutely worthy of your trust.
Updated: May 28, 2022