We are not satisfied with that we have helped more candidates pass Service-Cloud-Consultant Reliable Exam Guide Files exam, because we know that the IT industry competition is intense, we must constantly improve our dumps so that we cannot be eliminated. So our technical teams continue to renew the Service-Cloud-Consultant Reliable Exam Guide Files study materials in time, in order to let the examinee using our products to keep up with the Service-Cloud-Consultant Reliable Exam Guide Files exam reform tightly. Besides, we understand you may encounter many problems such as payment or downloading Service-Cloud-Consultant Reliable Exam Guide Files practice materials and so on, contact with us, we will be there. Our employees are diligent to deal with your need and willing to do their part 24/7. You just need to spend 20-30 hours for study and preparation, then confident to attend the actual test.
Salesforce Service Cloud Consultant Service-Cloud-Consultant They will mitigate your chance of losing.
Questions and answers are available to download immediately after you purchased our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Exam Guide Files dumps pdf. You can send us an email to ask questions at anytime, anywhere. For any questions you may have during the use of Test Service-Cloud-Consultant Sample Online exam questions, our customer service staff will be patient to help you to solve them.
So if you want to save money, please choose PayPal. Here choosing PayPal doesn't need to have a PayPal. In fact here you should have credit card.
Salesforce Service-Cloud-Consultant Reliable Exam Guide Files - You can consult our staff online.
Our excellent Service-Cloud-Consultant Reliable Exam Guide Files practice materials beckon exam candidates around the world with their attractive characters. Our experts made significant contribution to their excellence. So we can say bluntly that our Service-Cloud-Consultant Reliable Exam Guide Files actual exam is the best. Our effort in building the content of our Service-Cloud-Consultant Reliable Exam Guide Filesstudy dumps lead to the development of Service-Cloud-Consultant Reliable Exam Guide Files learning guide and strengthen their perfection. And the price of our exam prep is quite favourable!
They can greatly solve your problem-solving abilities. Actually our Service-Cloud-Consultant Reliable Exam Guide Files study materials cover all those traits and they are your prerequisites for successful future.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Our purchase process is of the safety and stability if you have any trouble in the purchasing Workday Workday-Pro-HCM-Reporting practice materials or trail process, you can contact us immediately. Do not satisfied with using shortcuts during your process, regular practice with our ICF ICF-ACC exam prep will be easy. If you choose our Microsoft AZ-204-KR practice engine, you are going to get the certification easily. If you come to visit our website more times, you will buy our Fortinet NSE7_SSE_AD-25 practice engine at a more favorable price. Microsoft AI-900 - As we all know, famous companies use certificates as an important criterion for evaluating a person when recruiting.
Updated: May 28, 2022